Explorer.exe crashes when Adding Standard TCP/IP Port

Guest · Oct 19, 2004

Ok. I have a machine running XP Pro and a networked HP LaserJet 1300n
printer. When I "Create a new port" in the "Add a new printer" wizard I can
enter in the IP then when I click "next", Explorer.exe crashes everytime.
There are serval other XP machines connected to this printer.

Any ideas?

Alan Morris\(MSFT\) · Oct 19, 2004

Make sure the Standard TCP/IP port UI is not loading some 3rd party drivers
in explorer

http://support.microsoft.com/default.aspx?scid=kb;en-us;261302

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

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Explorer.exe crashes when Adding Standard TCP/IP Port

Guest

Alan Morris\(MSFT\)