Explorer error and white Desktop???

[Gery]

Hi to all an thanks for any replays regarding this problem.

The questions are:

Is this a ligit Windows error message or a Virus,Troyan....

and should I send it or not.

( I'm sceptical because it has no close button or an close X in the
program bar.)



The error message looks like this:

------------------------------------------------------------------------------

Windows Explorer

------------------------------------------------------------------------------

Windows Explorer has encountered a problem and needs
to close. We are sorry for the inconvenience.

------------------------------------------------------------------------------

If you were in the middle of something, the information you were
working on
might be lost.

Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve
Windows Explorer. We will threat this report as confidential and
anonymous.

To see what data this error report contains, click here.

(3 Buttons): Debug Send Error Report Don't Send

------------------------------------------------------------------------------

This above message does pop up shortly after the Desk top apears
(20-30 sec).
It pops up if Explorer is running or not.

If I did not click on a button ( push the error message out of the way
), then on the next bootup the Desktop is white with a blue warning
sign and similar wording as above. Other wise every thing seems to
work normal.

If I click "Don't Send" then the System freezes and the Icons
disapear.

If I click "Debug" then my Delphi debugger pops up. Closing it, makes
the Desktop to freeze, Taskbar disapear and the Windows-key not
working. But I can still write this and save and load it again in
Notpad. Also Explorer is still working.

If I click "Send Error Report" then nothing seem to happen.


Any help is appreciated.

Regards Gery

Tanks for any replay

 

[norm]

sounds legit but sounds like a system stability issue. go
into administrator tools and and event manager and look in
the error logs and see whats erroring.
also check for spyware with spybot from
safer-networking.org and update and scan for spywares,etc.

 

[Ken Blake, MVP]

In

Hi to all an thanks for any replays regarding this problem.

The questions are:

Is this a ligit Windows error message or a Virus,Troyan....

Yes, it's a legitimate Windows error. That doesn't necessarily
preclude the possibility that a virus is what's causing Explorer
to crash.

and should I send it or not.

Your choice. If you do, don't expect a response.

If the error occurs rarely, I wouldn't worry about it. If it's a
regular occurrence, you have a problem that needs addressing.
Post more information about your hardware/software environment,
your anti-virus, firewall, and spyware protection, and what you
are doing when the error occurs.