Exiting Windows Mail

  • Thread starter Thread starter C. Streit
  • Start date Start date
C

C. Streit

I cannot Exit Windows Mail. If I try, the window freezes. I end up having
to turn my computer off with this window still show (even though it's not
active, it won't close). This has been going on for a couple of weeks now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
I've had my Ell Inspiron 1720 for 3 months and I have McAfee. And I have the
outgoing email scanning turned off. I wonder why all of a sudden 2 weeks ago
Windows Mail decided to act up? Other than that I can't exit Windows Mail,
when it's open everything works fine.

Gary VanderMolen said:
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I cannot Exit Windows Mail. If I try, the window freezes. I end up having
to turn my computer off with this window still show (even though it's not
active, it won't close). This has been going on for a couple of weeks now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Problems in Windows Mail caused by McAfee, Norton, or a recent version
of Trend don't always show up immediately. Just disabling part of them is
not enough to stop them from causing problems - you have to uninstall them.

C. Streit said:
I've had my Ell Inspiron 1720 for 3 months and I have McAfee. And I have
the
outgoing email scanning turned off. I wonder why all of a sudden 2 weeks
ago
Windows Mail decided to act up? Other than that I can't exit Windows
Mail,
when it's open everything works fine.

Gary VanderMolen said:
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I cannot Exit Windows Mail. If I try, the window freezes. I end up
having
to turn my computer off with this window still show (even though it's
not
active, it won't close). This has been going on for a couple of weeks
now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Antivirus non-compatibility problems can have a long incubation
period, meaning they don't necessarily show up right away. What
can you lose by uninstalling McAfee as a test? If it makes no
difference, reinstall it.

--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I've had my Ell Inspiron 1720 for 3 months and I have McAfee. And I have the
outgoing email scanning turned off. I wonder why all of a sudden 2 weeks ago
Windows Mail decided to act up? Other than that I can't exit Windows Mail,
when it's open everything works fine.

Gary VanderMolen said:
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I cannot Exit Windows Mail. If I try, the window freezes. I end up having
to turn my computer off with this window still show (even though it's not
active, it won't close). This has been going on for a couple of weeks now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Here's what I did that solved the problem.
Uninstalled McAfee, had to use the MCPR removal tool to get rid of all of it.
Problem solved.
Installed avast for protection. New problem, unable to get any website.
Uninstalled avast.
Problem solved.
Installed AVG for protection.
Everything is working fine now. Whew!

Gary VanderMolen said:
Antivirus non-compatibility problems can have a long incubation
period, meaning they don't necessarily show up right away. What
can you lose by uninstalling McAfee as a test? If it makes no
difference, reinstall it.

--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I've had my Ell Inspiron 1720 for 3 months and I have McAfee. And I have the
outgoing email scanning turned off. I wonder why all of a sudden 2 weeks ago
Windows Mail decided to act up? Other than that I can't exit Windows Mail,
when it's open everything works fine.

Gary VanderMolen said:
Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


I cannot Exit Windows Mail. If I try, the window freezes. I end up having
to turn my computer off with this window still show (even though it's not
active, it won't close). This has been going on for a couple of weeks now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Good to hear the problem has been resolved.

--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
Here's what I did that solved the problem.
Uninstalled McAfee, had to use the MCPR removal tool to get rid of all of it.
Problem solved.
Installed avast for protection. New problem, unable to get any website.
Uninstalled avast.
Problem solved.
Installed AVG for protection.
Everything is working fine now. Whew!

Gary VanderMolen said:
Antivirus non-compatibility problems can have a long incubation
period, meaning they don't necessarily show up right away. What
can you lose by uninstalling McAfee as a test? If it makes no
difference, reinstall it.

--
Gary VanderMolen [MS-MVP WLM]


C. Streit said:
I've had my Ell Inspiron 1720 for 3 months and I have McAfee. And I have the
outgoing email scanning turned off. I wonder why all of a sudden 2 weeks ago
Windows Mail decided to act up? Other than that I can't exit Windows Mail,
when it's open everything works fine.

:

Windows Mail often behaves erratically when interfered with by
some antivirus programs. Windows Mail is not compatible with
most McAfee and Norton security programs. Those will need to
be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


I cannot Exit Windows Mail. If I try, the window freezes. I end up having
to turn my computer off with this window still show (even though it's not
active, it won't close). This has been going on for a couple of weeks now.
I do not have any emails stuck in the Outbox. Everything else is fine.
 
Back
Top