excel won't open file

  • Thread starter Thread starter Neugoof
  • Start date Start date
N

Neugoof

I have a customer who has office 2000 and has done all the
updates. when he clicks on a file .xls excel opens but
the file does not. no blank document just excel but
empty. any help???? Please???
 
From a previous post:

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my first question is:

Are you sure the workbook is open?

Try window|Arrange|tiled
If it shows up, resize by hand and save the workbook.

If it didn't show up,
Try window|unhide
if it appears then, save the workbook.

If it really wasn't open, but you can open it via File|Open,

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

An alternative might be to do:
Try Tools|Options|General|Ignore other applications (uncheck it)
 
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