This one has been driving me CRAZY! Figure it out and I'll
send you a Pepsi:
I'm having an issue with one of our customers, here's some
info:
Problem:
Can't access share on the network, MS-Excel stops
responding when browsing to share. I have to "End Task"
and restart the application. All other folders with the
same share work fine.
Troubleshooting:
Computer was rebooted
Increased virutal memory
Closed all non-standard apps/shutdown processes
Opened task manager and watched CPU and Memory Utilization
(does not spike) while opening Excel
Verified MS-Excel links were going to the correct server
and share
MS-Office has been repaired and reinstalled
PC has been reimaged
Facts:
When I logged on with my RA account, everything worked
fine.
When browsing via Explorer and accessing the share, MS-
Excel doesn't lock up.
Thanks!
send you a Pepsi:
I'm having an issue with one of our customers, here's some
info:
Problem:
Can't access share on the network, MS-Excel stops
responding when browsing to share. I have to "End Task"
and restart the application. All other folders with the
same share work fine.
Troubleshooting:
Computer was rebooted
Increased virutal memory
Closed all non-standard apps/shutdown processes
Opened task manager and watched CPU and Memory Utilization
(does not spike) while opening Excel
Verified MS-Excel links were going to the correct server
and share
MS-Office has been repaired and reinstalled
PC has been reimaged
Facts:
When I logged on with my RA account, everything worked
fine.
When browsing via Explorer and accessing the share, MS-
Excel doesn't lock up.
Thanks!