Excel stopped working!

  • Thread starter Thread starter Sean
  • Start date Start date
S

Sean

My MS Excel has stopped working (it worked fine yesterday).

What's different? Last night I uninstalled a couple of
programs. I didn't delete them from the recylce bin and
did a Restore for all the files, but it did not work.

Whenever I try to open Excel or an .xls document, The MS
Office 2000 Pro SR-1 installer starts and asks for the CD.

How can I correct this?

I am avoiding the CD approach because my militant IT guy
has it, and he sucks at desktop troubleshooting! He is all
network room and no Windows knowledge. His answer to
everything is to throw a hige fit, take your computer,
reformat the drive and reinstall everything. He especially
would eyeball me since it is a company laptop, and I have
administrator rights on it.

Thanks for your help. Sean.
 
Sean,

Unfortunately Microsoft made it almost impossible not to have the CD or an
Administrative installation. The problem is in the non-versioned files with
Office 2000.

When I had to deal with this issue on several machines it was necessary to
update to Installer 2.0 and get a Registry alteration from Microsoft
Support. They even said it might become available through ORK but I haven't
seen it and now I have lost the file.

But I can say that it did not fix 100% but it did clear several issues and I
only had to re-image one machine.
 
Unfortunately you will have to get your militant IT guy to assist -- you will
need the CD

In the future -- admit you know as little as he does before you start installing
and uninstalling programs you know little about


: My MS Excel has stopped working (it worked fine yesterday).
:
: What's different? Last night I uninstalled a couple of
: programs. I didn't delete them from the recylce bin and
: did a Restore for all the files, but it did not work.
:
: Whenever I try to open Excel or an .xls document, The MS
: Office 2000 Pro SR-1 installer starts and asks for the CD.
:
: How can I correct this?
:
: I am avoiding the CD approach because my militant IT guy
: has it, and he sucks at desktop troubleshooting! He is all
: network room and no Windows knowledge. His answer to
: everything is to throw a hige fit, take your computer,
: reformat the drive and reinstall everything. He especially
: would eyeball me since it is a company laptop, and I have
: administrator rights on it.
:
: Thanks for your help. Sean.
 
Thanks anyway fella's,

I found that Excel will still work if I go straight to the
program, but not if I click on a link or on a file that
has been created. Obviously, this limits the areas the
problem is, although I still don't know where.

I'll get a CD. Thanks. Sean.
 
Sean

If you "uninstalled" a couple of programs how did files end up in the recycle
bin to be restored?

What programs did you "uninstall"?

A normal uninstall from Add/remove does not leave files in the recycle bin.

Did you manually delete some program files to the recycle bin?

If the latter, I would assume you have munged your Registry and need to do a
proper re-install of Office. Perhaps even a proper uninstall first.

Gord Dibben XL2002
 
The solution might be to gain access to the CD without the IT guy
knowing it... or you might buy or borrow a CD yourself... You might
also try to restore a backup (if you ever made one)...

In cases like this the approach I'd prefer is to re-install in stead
of searching for a needle in a haystack of what might be the cause of
the problem... Unless of course, you plan on causing these errors
regularly ;-)

Kind regards,

Marcel Kreijne
Quandan - Steunpunt voor spreadsheetgebruikers
(Quandan - dutch supportsite for spreadsheetusers)
www.quandan.nl
 
You may want to try one of these:

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

An alternative might be to do:
Try Tools|Options|General|Ignore other applications (uncheck it)

(I bet those filenames have spaces in them--include the full path, too!)
 
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