J
JulieD
version?
operating system?
did it used to work and now it doesn't - if so, any programs added or
deleted?
virus scan turn up anything?
is it the "user" or the "computer" - ie can a user log in on another
computer and use excel - can someone who uses excel log into a "misbehaving"
computer and get excel to work?
have you run "detect & repair"
have you tried re-installing excel on one of the machines to see if it makes
a difference
any error message received by the users?
these are the things i would look at / try first ...
Cheers
JulieD
operating system?
did it used to work and now it doesn't - if so, any programs added or
deleted?
virus scan turn up anything?
is it the "user" or the "computer" - ie can a user log in on another
computer and use excel - can someone who uses excel log into a "misbehaving"
computer and get excel to work?
have you run "detect & repair"
have you tried re-installing excel on one of the machines to see if it makes
a difference
any error message received by the users?
these are the things i would look at / try first ...
Cheers
JulieD