Excel installation prlem

[swayser]

On 2004-May-Friday - 09:04:57 was mail.tsamercer.org ( Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1) ) with the following IP
66.208.215.153 on your board

Hi. I'm having a problem with a menu option in Excel 97. I am running
Excel 97 in Windows 2000 Server with full admin rights. The following
is a sequence of events which have led me to reqest help. I have a750
horse machine with 256 megs of RAM. I have two HD's, a 4. GB c: and
30 GB d:.

I first installed Excel 97 on the d:. Whenever I attempted to open the
option menu he program abended. I rebuilt the entire machine
andinstaled all Offic 97 on the c: and everything was fine. However
there was too much softwreon the c: and there was insufficent swap
space. I uninstalled Office 97 from the c: and reinstalled on the
d:.

Again the program abended whenever I attempted to open the options
seletion on the tools menu. I have concluded this is a bug in Excel.
Has anyone encountered this problem? Is there a work around? I am not
unfmiliar withregistry hacks so if tha is required, so be it. Can
anyone help with this problem? Any help wuld be appreciated. Than you
in advance.

 

[Dave Peterson]

Maybe....

XL97: Page Fault or Violation When You Click Options on the Tools Menu
http://support.microsoft.com/default.aspx?scid=kb;en-us;108032

But it crashes excel. The solution to this was to make sure you upgraded to
xl97SR2.

When you click on Help|about, what version do you see?

If it's not xl97sr2, I'd install it.

the kb article has a link to this:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;151261
OFF97: How to Obtain and Install Office 97 SR-2