E
Elsie
hi, have a pc running xp with office 97. sometimes, excel hangs and all data
is gone. how can I retrieve my data?
Elsie
is gone. how can I retrieve my data?
Elsie
Elsie said:ok... but how can I retrieve my data?
cos it seems that the temp folder just need to be cleaned up in the previous
posts.
Elsie
andDave Peterson said:I'd clean it up right away. (I clean mine every day!)
If you wait for xl to crash, it won't be too useful for you that time.
But if you clean it up and xl doesn't crash, you may have found the fix.
A quick way to get to the temp folder:
windows start button|Run
%temp%
I close all running programs (right after I turn it on or right before I turn it
off) and delete everything in there. (Don't be installing/deinstalling anything
when you do this.)
If you have Auto-Save turned on (it is turned on by default, so if you're
not sure, then it's on) then Excel will periodically save a copy of your
data for you. If everythign freezes up and you must reboot, look for a file
with an odd name, like ~8791414.xls. This has a copy of your data at the
time Excel did it's last automatic save. Note that auto-saves occur every
10 minutes, by default. You can find this file in your working directory,
or in that very same temp directory. The file name always starts with a ~
and ends with .xls. I can't remember if they are also hidden, so if you're
having trouble finding the file, keep that in mind.