Excel 2002 save problem

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Guest

My server is windows 2003 and client PCs OS is windows XP. We have done this migration recently. The user have office XP. After the migration when ever users creates a file in excel it changes its name to a number. It does not keep the given name. The extension of file instead of .xle becomes .file. Any suggestion what is causing this and how it can be avoided will be appreciated.
 
Mintoo,

File extension for Excel files is .xls (perhaps, that might be a typo)

Any virus? Did you scan all your files with a good AV program with latest
definitions?

Regards,
Murthy


mintoo said:
My server is windows 2003 and client PCs OS is windows XP. We have done
Click to expand...
this migration recently. The user have office XP. After the migration when
ever users creates a file in excel it changes its name to a number. It does
not keep the given name. The extension of file instead of .xle becomes
..file. Any suggestion what is causing this and how it can be avoided will be
appreciated.
 
There is no virus. It has been checked.

The file is saved with alphanumeric number given by the sw as temp file. so temp file stays and the name given by the user does not stay
 
When you save a file, excel will save it as a temporary file (8 characters, no
extension). Then if that save is successful, excel will delete the original and
rename this funny named file to the original's name.

You see the results when something interferes with this process.

A couple of things that get pointed at are antivirus software and network
problems (hardware or permissions).

Maybe you could disable the antivirus software (temporarily) to see if that
helped.

If the problem goes away, then visit your local AV site and see if they have
updates. If it doesn't, I'd think I'd try to get my IT department more
involved. (well, unless you're already the IT department!)


======
I'm guessing that the extension doesn't actually become File, but the file type
in windows|explorer shows File (instead of something like "text document" or
"microsoft excel worksheet".
 
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