Hi Helena,
Everytime I go into the internet - up comes Exact search
or
www.bestoftheweb.cc/errorpage/ - I am old lady and
find it very frustrating and don't know how to get rid of
it
Your homepage has been hijacked.
More info about parasites:
http://www.aumha.org/a/parasite.htm
Download the utility CWshredder:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip
Unzip - close *all* instances of IE & OE, hit the executable and
follow
the prompts.
You can also download Hijack This from here:
http://www.mjc1.com/files/merijn/hijackthis.exe
Go here:
http://mjc1.com/mirror/hjt/
For instructions on how to use it; you have to post the log it
produces here:
http://www.spywareinfo.com/forums/
so experts tell you what is good and what is malware
HiJack This is a program that simply searches for programs that run at
boot time, and checks for browser plug-ins. The results this program
gives you are generally just informative. Most of the programs it will
come up with are valid programs that you actually want running. You'll
have to go through the results and tell the program to delete unwanted
programs. If you can't figure out what some of the programs are, don't
just delete them, research them and/or post them so experts can let
you know what the program does. I generally will just type the program
name into google which gets a decent answer pretty quickly.
Try downloading, installing and updating the
spyware removers from the links below. Run both of them.
Ad-aware
http://www.lavasoftusa.com/support/download/
Spybot S&D
http://www.safer-networking.org/index.php?lang=en&page=download
If these don't correct the problem, then get yourself a copy of
BHODemon, available at
http://www.definitivesolutions.com/bhodemon.htm .
It does not need installing - simply unzip and run the EXE program. It
is easy to use. It will find the hijackware DLL files, and give you
the ability to disable them.
Hope this helps.
