error situation automation error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

could anybody help me with this problem please . every time i sign on to
windows i get this message box.at the top of the box it says click me then
underneath it says "error situation automation error class factory cannot
supply requested class"any help with this would be greatly
appreciated..thanks
 
hooper8678 said:
could anybody help me with this problem please . every time i sign on to
windows i get this message box.at the top of the box it says click me then
underneath it says "error situation automation error class factory cannot
supply requested class"any help with this would be greatly
appreciated..thanks
Click to expand...

A Google search suggests that this may be caused by Norton AntiVirus
and/or Norton Internet Security, interacting with MicroSoft Office in
some way, a possible solution being to uninstall and then re-install MS
Office.

Assuming that you have both a Norton product and MS Office installed,
before you uninstall/re-install Office, you might want to do some clean
boot troubleshooting as described in
http://support.microsoft.com/kb/310560/
http://support.microsoft.com/kb/310353/
http://support.microsoft.com/kb/308041/
 
Lem said:
A Google search suggests that this may be caused by Norton AntiVirus
and/or Norton Internet Security, interacting with MicroSoft Office in
some way, a possible solution being to uninstall and then re-install MS
Office.

Assuming that you have both a Norton product and MS Office installed,
before you uninstall/re-install Office, you might want to do some clean
boot troubleshooting as described in
http://support.microsoft.com/kb/310560/
http://support.microsoft.com/kb/310353/
http://support.microsoft.com/kb/308041/

thanks,i used to have norton but uninstalled a while ago. i will try your suggestions though.
Click to expand...
 
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