Error sending emails but can receive fine

  • Thread starter Thread starter mjones
  • Start date Start date
M

mjones

One of our employees working from her house connects to
the internet via AOL. When using Outlook Express, she can
receive emails but gets the following message when trying
to send:

The host 'smtp.aol.com' could not be found. Please verify
that you have entered the server name correctly.
Account: 'mail.redteamstaffing.com',
Server: 'smtp.aol.com', Protocol: SMTP, Port: 25, Secure
(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Any ideas on a solution?

Thanks for any direction you can provide.

Mary Jones
 
If she has any anti-virus or anti-spam software that scans outgoing mail,
start by having her turn off outgoing scanning.
 
Back
Top