error opening Outlook

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just installed Office XP standard onto a new Sony laptop running XP Pro.
All other Office programs work fine except for Outlook. When Outlook opens it
stays open for just a few seconds and then closes. Next time I try to open it
I get a "safe mode" message but it still does not open.
I have installed, unistalled and reinstalled. I have booted and rebooted.

Your thoughts?
 
Try a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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After furious head scratching, Orcas2369 asked:

| I just installed Office XP standard onto a new Sony laptop running XP
| Pro. All other Office programs work fine except for Outlook. When
| Outlook opens it stays open for just a few seconds and then closes.
| Next time I try to open it I get a "safe mode" message but it still
| does not open.
| I have installed, unistalled and reinstalled. I have booted and
| rebooted.
|
| Your thoughts?
 
You can create a new profile in the Control Panel's Mail applet. You can
access that without going into Outlook.
 
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