error opening .DOC attachments

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have error message when trying to open an attachment. I am told to create
an association in the set associations control panel. As far as i can see
this is already done. The Dell pc is 1 month old and came with vista
preinstalled. I have Mcafee antivirus preinstalled on it.
My knowledge of the pc is very limited and i am scared to try anything else,
not that i would know what to try anyway without advise.
Can anyone help please?
 
Hello,

Do you have Microsoft Word (or something compatible like OpenOffice)
installed on your PC? If not, that would be the source of your problem.

Tim
 
Thanks. I have microsoft works installed is this the same thing?. If it is
then it is not opening the .DOC files.
Sulu.
 
Yes, Microsoft works has its own word processor called Works Word Processor.
The simplest way to open this will be to locate Works Word Processor in your
start menu and open that. Then click file>open and locate the .doc file you
have spoken of and this should open the file.

You can set up an association with the .doc file extension meaning you will
be able to just click the icon of the .doc file and it will open. Let me
know if you wish to do this.
 
Thanks Ben. No success. I opened works word clicked file, open but the .DOC
file that was in my email attachments isn't in here, so i can't try and open
it. What can you suggest i try know.
Sulu
 
did you save the attachment to somewhere like your desktop?

if not save it there and open works and open it again.
 
I too am having trouble but just with documents that I passworded when
created in Word. Any ideas on how to get those open in MS Works Word
Processor?
 
open them in word & unpassword them, then convert them if you must to works.
works is a basic program, word is much more powerful.
 
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