Error on automatic send/receive when disconnected

  • Thread starter Thread starter PBear
  • Start date Start date
P

PBear

Have just installed Office XP update, replacing Outlook 2000 with Outlook 2002.

Have retained the same settings for automatic send/receive: Poll every 15 min, do
not dial automatically, do not disconnect automatically, use phone line
connection.

This worked fine in Outlook 2000. It was smart enough to know if "connect
automatically" was NOT checked to exit cleanly from a send/receive operation if no
network connection was present (simply showing Mail Delivery Complete in the
status bar). The operation would then properly download mail every 15 minutes
whenever I *was* connected.

Now, with Outlook 2002, whenever it tries to send/receive without a connection
present (even though I've told it not to connect), it pops up an error in the
status bar every time (clicking on Details shows something like "your network
connection was interrupted") until I do actually establish a connection, either by
logging onto the internet or by clicking Send/Receive on Outlook's toolbar.

Outlook being now in a constant error state when I'm away from the computer is
interfering with the computer going into sleep mode (changing it so Outlook does
connect automatically, at any interval, would also prevent the computer from
remaining in sleep mode when I'm not using it - so I definitely don't want Outlook
dialling in on its own).

The only solution I've come up with is to disable automatic send/receive for
Offline mode - but then I'd have to remember to *manually* change Outlook to
offline mode every time I get up from my computer and make sure to manually
dismiss the error too (or close Outlook).

Does anyone know of a way to train OL2002 to be as intelligent as its predecessor
and stop reporting this desired behaviour as an error?

Thanks.
 
Offline mode does not refer to your Internet connection status. It refers to
your status with Exchange Server.

Anytime you have automatic polling enabled, Outlook 2002 and higher will try
to create a connection if none is present. If you prevent that with your
settings (by clearing the "Automatically dial" checkbox), the error will be
generated.
Outlook 2002 and higher were not optimized for dial up users.

If you do not want Outlook polling automatically when you are away, why do
you need to leave it running at all? Then both you and your computer can
sleep in peace.
 
Thanks for the info (I knew that online/offline status didn't correlate to being
connected, but not that dial-up use was being fazed out of consideration in
Outlook's features -- pity).

I'll just have to turn off polling altogether and check my mail manually when
online, or train myself to remember to shut down Outlook before I leave the
computer idle for any length of time -- old habits being hard to break (I've been
used to the convenience of just leaving Outlook running all the time for years).

Regards.

--

PBear


| Offline mode does not refer to your Internet connection status. It refers to
| your status with Exchange Server.
|
| Anytime you have automatic polling enabled, Outlook 2002 and higher will try
| to create a connection if none is present. If you prevent that with your
| settings (by clearing the "Automatically dial" checkbox), the error will be
| generated.
| Outlook 2002 and higher were not optimized for dial up users.
|
| If you do not want Outlook polling automatically when you are away, why do
| you need to leave it running at all? Then both you and your computer can
| sleep in peace.
| --
| Russ Valentine
| [MVP-Outlook]
| | > Have just installed Office XP update, replacing Outlook 2000 with Outlook
| 2002.
| >
| > Have retained the same settings for automatic send/receive: Poll every 15
| min, do
| > not dial automatically, do not disconnect automatically, use phone line
| > connection.
| >
| > This worked fine in Outlook 2000. It was smart enough to know if "connect
| > automatically" was NOT checked to exit cleanly from a send/receive
| operation if no
| > network connection was present (simply showing Mail Delivery Complete in
| the
| > status bar). The operation would then properly download mail every 15
| minutes
| > whenever I *was* connected.
| >
| > Now, with Outlook 2002, whenever it tries to send/receive without a
| connection
| > present (even though I've told it not to connect), it pops up an error in
| the
| > status bar every time (clicking on Details shows something like "your
| network
| > connection was interrupted") until I do actually establish a connection,
| either by
| > logging onto the internet or by clicking Send/Receive on Outlook's
| toolbar.
| >
| > Outlook being now in a constant error state when I'm away from the
| computer is
| > interfering with the computer going into sleep mode (changing it so
| Outlook does
| > connect automatically, at any interval, would also prevent the computer
| from
| > remaining in sleep mode when I'm not using it - so I definitely don't want
| Outlook
| > dialling in on its own).
| >
| > The only solution I've come up with is to disable automatic send/receive
| for
| > Offline mode - but then I'd have to remember to *manually* change Outlook
| to
| > offline mode every time I get up from my computer and make sure to
| manually
| > dismiss the error too (or close Outlook).
| >
| > Does anyone know of a way to train OL2002 to be as intelligent as its
| predecessor
| > and stop reporting this desired behaviour as an error?
| >
| > Thanks.
| >
| > --
| >
| > PBear
| >
| >
|
|
 
I don't really think dial up is being phased out, just changed. Most of the
changes that you are seeing in Outlook 2002 and higher were actually in
response to requests many users had made for automatic polling on launch
with dial up connections. Unfortunately, that addition changed other
behavior, like the one you were accustomed to using.
It never hurts to keep Microsoft informed of what you prefer. You can send
Outlook feature requests to (e-mail address removed) with "Outlook" in the
subject and to (e-mail address removed)

--
Russ Valentine
[MVP-Outlook]
PBear said:
Thanks for the info (I knew that online/offline status didn't correlate to being
connected, but not that dial-up use was being fazed out of consideration in
Outlook's features -- pity).

I'll just have to turn off polling altogether and check my mail manually when
online, or train myself to remember to shut down Outlook before I leave the
computer idle for any length of time -- old habits being hard to break (I've been
used to the convenience of just leaving Outlook running all the time for years).

Regards.

--

PBear


| Offline mode does not refer to your Internet connection status. It refers to
| your status with Exchange Server.
|
| Anytime you have automatic polling enabled, Outlook 2002 and higher will try
| to create a connection if none is present. If you prevent that with your
| settings (by clearing the "Automatically dial" checkbox), the error will be
| generated.
| Outlook 2002 and higher were not optimized for dial up users.
|
| If you do not want Outlook polling automatically when you are away, why do
| you need to leave it running at all? Then both you and your computer can
| sleep in peace.
| --
| Russ Valentine
| [MVP-Outlook]
| | > Have just installed Office XP update, replacing Outlook 2000 with Outlook
| 2002.
| >
| > Have retained the same settings for automatic send/receive: Poll every 15
| min, do
| > not dial automatically, do not disconnect automatically, use phone line
| > connection.
| >
| > This worked fine in Outlook 2000. It was smart enough to know if "connect
| > automatically" was NOT checked to exit cleanly from a send/receive
| operation if no
| > network connection was present (simply showing Mail Delivery Complete in
| the
| > status bar). The operation would then properly download mail every 15
| minutes
| > whenever I *was* connected.
| >
| > Now, with Outlook 2002, whenever it tries to send/receive without a
| connection
| > present (even though I've told it not to connect), it pops up an error in
| the
| > status bar every time (clicking on Details shows something like "your
| network
| > connection was interrupted") until I do actually establish a connection,
| either by
| > logging onto the internet or by clicking Send/Receive on Outlook's
| toolbar.
| >
| > Outlook being now in a constant error state when I'm away from the
| computer is
| > interfering with the computer going into sleep mode (changing it so
| Outlook does
| > connect automatically, at any interval, would also prevent the computer
| from
| > remaining in sleep mode when I'm not using it - so I definitely don't want
| Outlook
| > dialling in on its own).
| >
| > The only solution I've come up with is to disable automatic send/receive
| for
| > Offline mode - but then I'd have to remember to *manually* change Outlook
| to
| > offline mode every time I get up from my computer and make sure to
| manually
| > dismiss the error too (or close Outlook).
| >
| > Does anyone know of a way to train OL2002 to be as intelligent as its
| predecessor
| > and stop reporting this desired behaviour as an error?
| >
| > Thanks.
| >
| > --
| >
| > PBear
| >
| >
|
|
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