C Carey Frisch [MVP] Oct 19, 2003 #2 Try running this clean-up utility: How to use the Norton SystemWorks cleanup utility (SymClean) http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407 Afterward, reinstall your Norton program. It must not be a Norton version earlier than 2002 since it would not be compatible with Windows XP.
Try running this clean-up utility: How to use the Norton SystemWorks cleanup utility (SymClean) http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407 Afterward, reinstall your Norton program. It must not be a Norton version earlier than 2002 since it would not be compatible with Windows XP.