Error message when I try to uninstall

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Guest

My son deleted Kaaza on my computer but did not do it through Add/Remove programs. Now when I try to remove it, the error message is as follows:

Error in C:WINDOWS\System32\cd_clint.dll Missing Entry:ServiceRunDll

Also the same with my UPromise RemindU program. When I try to uninstall it, an error message comes up as follows:

Error:Could not execute MAIN: the system cannot find the file specified.

Please help or let me know where I can get help.
 
"sdods" said in news:[email protected]:
My son deleted Kaaza on my computer but did not do it through
Add/Remove programs. Now when I try to remove it, the error message
is as follows:

Error in C:WINDOWS\System32\cd_clint.dll Missing Entry:ServiceRunDll

Also the same with my UPromise RemindU program. When I try to
uninstall it, an error message comes up as follows:

Error:Could not execute MAIN: the system cannot find the file
specified.

Please help or let me know where I can get help.

The uninstall program executed separately of starting whatever was specified
in Add/Remove Programs did not update the registry key used by Add/Remove
Programs which lists the programs. The registry key is at:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Somewhere under there is still an entry for the already uninstalled
program(s). The old item is still there pointing to an uninstall program
that no longer exists because the software was installed using a different
program that was too stupid to update this registry key.

Finding which subkey represents which program can be difficult. If the
subkey has a name the same as the program than it is easy to identify the
correct subkey. However, some instead get a sequence of numbers that only
Windows Installer understands. One technique to to reinstall the software
and then uninstall it using Add/Remove Programs.
 
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