Error message trying to import .pst folder

  • Thread starter Thread starter marc
  • Start date Start date
M

marc

Hello.

When trying to import .pst files from my old office
computer to my current computer, I had no issues until I
tried to add my personal folder, which I've had for
years. Now when I try importing this filder, I get the
error: The file <filename> is not compatible with this
version of the Personal Folders information service.
Contact your administrator.

I've tried following the KB instructions of this article:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;839109

When I try to go into the Data Management function under
the File menu, as the KB article instructs, I dont see an
option for "Outlook 97-2002 Personal Folders File
(PST)."It only prompts me to add .pst files.

Am I screwed because I only have Outlook 2002, have I
done something wrong or do I just have a corrupt file?
It still shows 303,569KB when I select properties on the
file, so SOMETHING's there :)

Thanks for any assistance you may be able to provide!

Marc
 
Hello.

When trying to import .pst files from my old office
computer to my current computer, I had no issues until I
tried to add my personal folder, which I've had for
years. Now when I try importing this filder, I get the
error: The file <filename> is not compatible with this
version of the Personal Folders information service.
Contact your administrator.

I've tried following the KB instructions of this article:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;839109

When I try to go into the Data Management function under
the File menu, as the KB article instructs, I dont see an
option for "Outlook 97-2002 Personal Folders File
(PST)."It only prompts me to add .pst files.

Am I screwed because I only have Outlook 2002, have I
done something wrong or do I just have a corrupt file?
It still shows 303,569KB when I select properties on the
file, so SOMETHING's there :)
Click to expand...
Have you transferred the .pst file onto your hard drive and removed the
"read only" attribute? If so, don't import it, just open it in Outlook.
--
<<<SgtRich>>>

Email Client: Microsoft Office Outlook 2003
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thanks for trying. When I try it (file / open / outlook
data file) says that file is not compatible with this
version of the Personal Folders Information Service.
Same error when I try to open or import my contacts. 3
other personal folders were easily opened, so I'm
stumped. Unfortunately, this is the folder (of course) I
most need :)

Any other ideas?

Thanks again for your help.

Marc
 
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