G
Guest
Please be patient w/me as this is the first time I am posting a question. I
have already searched every thing I know to search for anwers to this
problem. I may be missing something cause I am by no means a computer expert.
1. When I start up my computer I receive - Motive SB.exe-Entry Point Not
Found - in the test of the error message is the following........
?InstallHook@@YAHKH@Z could not be located in the dynamic link library
SBHook.dll
The error will stay on my screen until I click on OK.
2. When I am working w/a program - I can have only one window open -
anything from just checking emails to a word perfect document - my computer
seems to just "leave" the program window. I have to use my mouse to click
back on the item and the location I was working in. For instance - typing
this so far I have had to use my mouse at least 7-8 times to finish typing.
3. The entire computer - every program seems to be so slow. I have DSL. I
have done the "Disk Clean Up" - "Defragmented" - "Deleted Cookies" - "Deleted
Temp Files" - "Cleared System Restore" - I think I have covered all the basic
things. When I defragment my computer says I have 61% free space on my
computer.
I have Norton Internet Security which I keep updated.
I keep up to date w/all my updates from Microsoft - high security and any
others than seems to apply to my computer.
I use the "Windows Defender" from Microsoft as well.
I have used the "Malicious Software Removal Tool".
I also at times use the "Ad-Adware SE Personal".
I have also done the "Disk Scan" for any errors.
I keep my "Spam Settings" on high.
Can anyone please advise me what I am missing or help me in anyway - this is
really frustrating. I have had to use my mouse to click back on this message
about 20 times just to get this typed.
Thank you in advance to any assistance. It is greatly appreciated.
have already searched every thing I know to search for anwers to this
problem. I may be missing something cause I am by no means a computer expert.
1. When I start up my computer I receive - Motive SB.exe-Entry Point Not
Found - in the test of the error message is the following........
?InstallHook@@YAHKH@Z could not be located in the dynamic link library
SBHook.dll
The error will stay on my screen until I click on OK.
2. When I am working w/a program - I can have only one window open -
anything from just checking emails to a word perfect document - my computer
seems to just "leave" the program window. I have to use my mouse to click
back on the item and the location I was working in. For instance - typing
this so far I have had to use my mouse at least 7-8 times to finish typing.
3. The entire computer - every program seems to be so slow. I have DSL. I
have done the "Disk Clean Up" - "Defragmented" - "Deleted Cookies" - "Deleted
Temp Files" - "Cleared System Restore" - I think I have covered all the basic
things. When I defragment my computer says I have 61% free space on my
computer.
I have Norton Internet Security which I keep updated.
I keep up to date w/all my updates from Microsoft - high security and any
others than seems to apply to my computer.
I use the "Windows Defender" from Microsoft as well.
I have used the "Malicious Software Removal Tool".
I also at times use the "Ad-Adware SE Personal".
I have also done the "Disk Scan" for any errors.
I keep my "Spam Settings" on high.
Can anyone please advise me what I am missing or help me in anyway - this is
really frustrating. I have had to use my mouse to click back on this message
about 20 times just to get this typed.
Thank you in advance to any assistance. It is greatly appreciated.