error message problems

[Guest]

Can someone please help me to get rid of (fix) these two error messages. The
messages are:
error loading winupd.dll. The specified module could not be found.
error loading wincore.dll. The specified module could not be found.
Help would be much appreciated.
Thanks,
Linda

 

[Nepatsfan]

It looks as if you ran a scan for spyware and the programs
deleted some files but left behind entries in the Windows
registry. In order to get rid of them try the following:

Go to Start -> Run and type msconfig in the Open box. Click OK.
Look for any entries that mention those files.
Remove the check marks from the start of each line.
Click OK to close the System Configuration utility.
Click on the button to restart your computer.
Once your machine reboots, you're going to see a box mentioning
how Windows is now running in Diagnostic Mode.
Put a check in the box so that you don't see the message again
and click OK.

Post back if this doesn't help or you aren't sure about any of
the steps.

 

[Guest]

It looks as if you ran a scan for spyware and the programs
deleted some files but left behind entries in the Windows
registry. In order to get rid of them try the following:

Go to Start -> Run and type msconfig in the Open box. Click OK.
Look for any entries that mention those files.
Remove the check marks from the start of each line.
Click OK to close the System Configuration utility.
Click on the button to restart your computer.
Once your machine reboots, you're going to see a box mentioning
how Windows is now running in Diagnostic Mode.
Put a check in the box so that you don't see the message again
and click OK.

Post back if this doesn't help or you aren't sure about any of
the steps.
--
Nepatsfan
"computer unsavvy linda" <computer unsavvy
(e-mail address removed)> wrote in message


I appreciate the help but I'm unsure about what to do. I did run, msconfig, ok, but which tab(s) do I look under? I did see winsclient(mfg unknown) under the services tab. That's the closest I saw to winupd, etc. Do you think that is it? I hesitate to click on things because I'm afraid I will mess things up badly. Thanks
Linda

 

[Nepatsfan]

My mistake, it looks as if I left out a step.

Go back and run msconfig.
Click on the Startup tab (it's the last tab).
Look in the column titled Command for a mention of those files.
Note: In order to see the entire contents of that line place your
cursor over the bar that's to the right of "Command" and double
click when it changes to a double arrow.
If you find entries for these files remove the check mark from
the box next to them.
Click on Apply and then Close.
Click on the button to restart your computer.
Once your machine reboots, you're going to see a box mentioning
how Windows is now running in Diagnostic Mode.
Put a check in the box so that you don't see the message again
and click OK.

Post back if you're unsure what steps to take. If you find an
entry that you're not sure about removing include all the info in
the Command column for that entry.

As long as your only making changes on the Startup tab, you
won't, as you put it, "mess things up badly".

 

[Guest]

Thanks Nepatsfan. I did the steps you said but I didn't see the two entries
anywhere. Is there any thing else I can try?
Linda

 

[Nepatsfan]

When do you see these error messages?
What exactly are you doing when they popup?
What antivirus or antispyware programs are installed on you
computer?