Error Message 0xc0000013

  • Thread starter Thread starter ecapell
  • Start date Start date
E

ecapell

I get error message 0xc0000013 when I try to compose a message with background music, photo, or sound. Please advise as how to correct this error. Thanks.
 
That's not the complete error message.
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
The complete error message is: Exception Processing Message 0xc0000013
Parameters 0x75A392A0 0x00000004 0x75A3920 0X75a392a0


That's not the complete error message.
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


I get error message 0xc0000013 when I try to compose a message with
background music, photo, or sound. Please advise as how to correct this
error. Thanks.
 
I don't recall ever coming across an error message like that one.
Are you sure that error message is coming from Windows Mail?
Are you able to send a plain message? Which antivirus are you
running?
 
I am absolutely sure that the error message is correct. The only thing I
forgot to mention is that is says "No Disk" at the top of the message and
has the red "X" circle icon. I would get this error message anytime I
clicked on the "Message" button at the top of my Windows Mail window. I
could not get the drop down menu for "Message" to display. However, I kept
trying different things and after I deleted an MP3 file I had downloaded to
my Desktop, everything started working properly. Thanks for you effort.

I don't recall ever coming across an error message like that one.
Are you sure that error message is coming from Windows Mail?
Are you able to send a plain message? Which antivirus are you
running?
 
Oops, I am wrong. It didn't cure the problem for very long. I am getting
the same error message again when I click on the "Message" button or the
Format" button when I try to create a new message. I don't know if this is
related, but when I try to transmit my "Reply To Group" I get a notice that
I am not signed in to the group. After several tries, I can get it to
transmit.
 
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