Error: Information Store Could Not be Opened

  • Thread starter Thread starter Terry Garrity
  • Start date Start date
T

Terry Garrity

If anyone can help me here, I really appreciate it. I have Outlook98, and
was set up to synchronize with our corporate Exchange server. I added an
account to access my ISP internet email. For some reason I couldn't get the
two to work together, so I disabled the Exchange account. I noticed I
couldn't get to any of my Contacts anymore after doing this, so re-enabled
it. Now I cannot get into Outlook at all anymore. I get the above message.
I had virtually ALL of my family and professional contacts in there, and
that was my only source for it. My company just laid me off, so I don't
have a way to get it from work, unless they would be kind enough to give it
to me.

Can I re-run the Outlook98 CD setup and repair this somehow? My OST file is
still intact on the system.

Thanks,

Terry
 
I would guess that the "Company" has disabled your Exchange account and that
is the cause of your problem as your contacts would have been on the Company
Exchange server. Not anything on your end to fix.
Sorry about the data you lost. Try talking to the Company Exchange Admin,
maybe then have not deleted it yet.
 
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