First, do not post in upper case for that is considered as shouting and very
rude.
C00D0FD6: Damaged or incompatible plug-in
Windows Media Player was not closed properly. A damaged or incompatible
plug-in might have caused the problem to occur. As a precaution, all optional
plug-ins have been disabled.
If you enable optional plug-ins and the Player continues to close
unexpectedly, it is recommended that you identify the damaged or incompatible
plug-in and remove it.
To troubleshoot plug-ins (basic)
On the Tools menu, point to Plug-ins, and then click each plug-in that has a
check mark next to its name.
This disables all optional plug-ins.
On the Tools menu, point to Plug-ins, and then select one of the plug-ins.
This enables the plug-in.
Play the same content that you were playing when the Player closed
unexpectedly.
Do one of the following:
If the Player closes unexpectedly, on the Tools menu, click Options, and
then click the Plug-ins tab. Select the plug-in that you last enabled, and
then click Remove.
If the Player does not close unexpectedly, enable another plug-in and repeat
Steps 3 and 4 until you identify the damaged or incompatible plug-in.
If the previous procedure does not solve the problem, the damaged or
incompatible plug-in might be a digital signal processing (DSP) or rendering
plug-in. Because these plug-ins cannot be completely disabled, for
troubleshooting purposes, you must remove them instead. Before you remove a
plug-in, verify where you can reinstall (add) it from later.
To troubleshoot DSP and rendering plug-ins (advanced)
On the Tools menu, click Options, and then click the Plug-ins tab.
In Category, click Video DSP, select each of the plug-ins that appear in the
Video DSP list (the right pane), and then click Remove.
Repeat for the Audio DSP, Other DSP, and Renderer categories.
All optional DSP and renderer plug-ins are removed.
Click Add, select one DSP or renderer plug-in to install, and then click
Open.
On the Tools menu, point to Plug-ins, and verify that the added plug-in is
selected (that is, it has a check mark next to its name). If it is not
selected, click the plug-in to select it.
Because renderer plug-ins are always enabled, they do not appear on this menu.
Play content that uses the plug-in that you added.
To verify that the content is using the plug-in that you added, on the
Plug-ins tab, in Category, click the type of plug-in that you added, and in
the plug-in list (the right pane), verify that (loaded) appears after the
plug-in name.
For DSP plug-ins, on the Tools menu, also point to Plug-ins, and verify that
the added plug-in is selected.
If (loaded) does not appear after the plug-in name, play a different piece
of content until it does.
Do one of the following:
If the Player closes unexpectedly, on the Tools menu, click Options, and
then click the Plug-ins tab. Select the plug-in that you added last, and then
click Remove.
If the Player does not close unexpectedly, add another plug-in and repeat
Steps 4 through 6 until you identify the damaged or incompatible plug-in.
Note
To add or remove plug-ins, you must be logged on to your computer with a
user account that permits you to install programs (for example, an account
that is a member of the Administrators or Power Users groups). For more
information about user accounts, see Windows Help.
