Error 7000 with as260n service - cursor freezes, computer hangs

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Guest

I have read a number of the postings that seem to relate to this kind of
issue but I have not pinned things down. I should be obliged for some more
specific step by step advice. I am no dummy but I would rate myself as a top
level intermediate / bottom end of advanced user. Some of the stuff I am
reading is just confusing me a little, though I am trying my best.

Basic problem - cursor freezes and system hangs completely

Event viewer > System

Error line =

Error 30/01/2007 9:25:54 PM Service Control Manager None 7000 N/A
CUDDLING101


Further information on Properties =

The as260n service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it
has no enabled devices associated with it.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

That website suggested using sc query to get the WIN32_EXIT_CODE

That told me the code is 1058

Q314357 suggested I use Administrative Tools to review the Services
Properties and I cannot even see such a service listed - maybe I need to be
told the name of the service that as260n is the 'code' for?

Any suggestions welcome.

Philip Hunt
Medina, Kwinana
Perth, Western Australia
 
Error 1058: The specified service is disabled and cannot be started.

Type in a command prompt and hit Enter...

sc start as260n

What happens?

Type: sc qc as260n and hit Enter.

What does START_TYPE say? START_TYPE: 4 DISABLED maybe?

Try this command to set it to Automatic...

sc config as260n start= auto

as260n is probably as260n.sys, a Cannon driver. Possibly for a Canon
scanner FB310.

as260n should be listed in Device Manager under Non-Plug and Play Drivers.
To see these in the Device Manager...

1. Click Start, point to All Programs, point to Accessories, and then click
Command Prompt.
2. At a command prompt, type the following command , and then press ENTER:

set devmgr_show_nonpresent_devices=1

3. Type the following command a command prompt, and then press ENTER:

start devmgmt.msc

4. Troubleshoot the devices and drivers in Device Manager.

NOTE: Click Show hidden devices on the View menu in Device Manager
before you can see devices that are not connected to the computer.
5. When you finish troubleshooting, close Device Manager.
6. Type exit at the command prompt.

Note that when you close the command prompt window, Window clears the
devmgr_show_nonpresent_devices=1 variable that you set in step 2 and
prevents ghosted devices from being displayed when you click Show hidden
devices.

as260n will probably also be listed in
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\as260n

Value Name: Start
Data Type: REG_DWORD
Value Data: 2, 3 or 4
2 Means Automatic
3 Means Manual
4 Means Disabled

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Thank you Wes

I used to have a Canon FB310 scanner. It died on me and now I have a
different scanner. I found that a number of the areas you pointed to me had
values of Auto_Start and similar. I have therefore set all the values, which
you directed me to, as disabled.

Thank you for your clear and easy to follow advice.

Cheers

Philip
 
I used to have a Canon FB310 scanner. It died on me and now I have a
different scanner.
Click to expand...

Did you uninstall the old scanner and related software, Phillip?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
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