Epson scanner&twain driver

  • Thread starter Thread starter krthom
  • Start date Start date
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krthom

Using Windows XP SP1,Epson 1260 scanner. Everything has worked fine for
several months, then today Epson Smart Panel wouldn't recognize the twain
driver. I uninstalled/reinstalled Epson twain 4 times, even trying earlier
versions,but neither Smart Panel or any app that uses twain can open the
driver. I found the Q814995 patch on windows update that refered to a
problem after installing the hotfix Q328310, and following the procedure,
removed all scanner software and twain drivers, installed the Q814995 patch,
reinstalled the software and twain ... nothing. Did that 3 times, each time
cleaning the registry as well ... no change! The scanner works with the
windows scanner and camera wizard, cause it doesn't use twain, so I know the
hardware and connections aren't the issue. And of course, Epson tech support
won't answer! Help!! .... I'm losing hair on this one!
 
I had a similar problem with a brand new Epson Perfection 1670. After 2
weeks of emailing back and forth Epson tech support said it was XP's or my
machine fault. I returned the machine.
 
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