Envelope Print Question

[aedcone]

I am using Word 2007. I seem to be having issues printing envelopes which I
never had before. I am using the same laptop and the same printer and
nothing else has changed. I have inserted the mailing address and when I
click on <PRINT> I get the following error, which I cannot seem to find
anywhere... "The number must be between 1 and 31." What the heck does this
mean?

 

[Graham Mayor]

Do you have the same problem if you start Word in its safe mode (hold the
CTRL key whilst starting Word and acknowledge the prompt)? If not then
rename normal.dotm to normal.dotm.old and try again.
or
You could try downloading the envelope samples from my web site.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[aedcone]

Hmmmm... now that's interesting... I did modify the the normal.dotm as I
wanted to change the default font, margins, and added a footer... could I
have possibly messed this up? How do I fix this situation now? This is very
frustrating as I need to print envelopes and my boss is getting really P.O.'d.

.....and no, I haven't started Word in its safe mode. How do I do that?

BUT what I also found very interesting in my research of looking up the
error exactly as I previously quoted, I am not the only one in the same
boat... and previous posts never were replied to.

Getting back to my modifying the normal.dotm in Word 2007, I notice that my
footer in which I have the document's path and file name lists it as
normal.dotm, even after I save the document with a new file name... what I
found out is that it doesn't save it with the new file name until AFTER it
gets printed... this is very frustrating...

 

[Graham Mayor]

My earlier post explained how to start Word in its safe mode! ie Hold the
CTRL key whilst starting Word and acknowledge the prompt
If you have a footer in the normal template that could explain why you are
having problems. Do not put header/footers in normal.dotm as they have
knock-on effects elsewhere. You can change the default font and the margins
without physically editing the normal template.
I suggest that you rename the normal template, as previously suggested, and
start again.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Stefan Blom]

And for more on what changes that can/cannot be done to the Normal template,
see http://word.mvps.org/FAQs/Customization/CustomizeNormalTemplate.htm (but
note that the article was not written specifically for Word 2007).

--
Stefan Blom
Microsoft Word MVP


in message

 

[aedcone]

Personally, I think the footer issue you mentioned is a "crock." I have Word
2007 on my machine at home. Here's what's so frustrating...

The machine that I am having the envelope problem errors with is a laptop
running Vista... when I create a new document the footer reads the path and
filename. the filename is normal.dotx

on the machine at home which is a desktop machine running XP and Word 2007
when I create a new document the footer reads "document1" NOT normal.dotx .
I have no issues trying to add the envelope to the document nor printing it
when I click on Print in the envelope popup window on the desktop machine.

Soooo, what is the problem? what is causing this issue? Do I have to
reload Word 2007? I have the Office Home and Student 2007 version loaded on
the laptop (running Vista) and on the desktop machine I am runing XP.

 

[aedcone]

Graham:

I did restart Word 2007 as suggested in safe mode... and this is what I get
in the footer when Word 2007 starts up and I create a new document...
"c:\users\sally\appdata\roaming\microsoft\templates\normal.dotm"

What I should be getting is the path and file name not the above... and to
answer the question:
"Do you have the same problem if you start Word in its safe mode
(hold the CTRL key whilst starting Word and acknowledge the prompt)?"

Yes, I still get the error.

 

[Graham Mayor]

If you start Word in safe mode you shouldn't have a field in the footer -
which was the whole point of the exercise.

Filename fields do not update automatically - you would have to force an
update - after you have saved the document. However as I have already
indicated, you should not have a header/footer in the normal template.

Rename normal.dotm to normal.dtm.old and if you have a normal.dotx rename
that one too.

Now start Word. There should no longer be a field in the footer! If you want
the filename in the footer then add it with a macro calloed from a button on
the QAT eg

Sub InsertFilenameInFooter()
Dim sFileName As String
With ActiveDocument
If Len(.Path) = 0 Then
.Save
End If
sFileName = .FullName
End With
Selection.EndKey Unit:=wdStory
ActiveWindow.ActivePane.View.SeekView = wdSeekCurrentPageFooter
With Selection
.ParagraphFormat.Alignment = wdAlignParagraphRight
.TypeText Text:=sFileName
.EndKey Unit:=wdStory
End With
With ActiveWindow.ActivePane.View
.SeekView = wdSeekMainDocument
End With
End Sub


http://www.gmayor.com/installing_macro.htm


--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[aedcone]

Graham:

had someone else work w/me on this... what was not mentioned in your post
was that ALL other applications must be closed... i.e., Mozilla Thunderbird
was open and when I attempted to open Word 2007 in safe mode, it wouldn't.
after I closed all my other applications I was able to open Word in safemode.
and yes, was able to print an envelope.

BUT....... what I am having difficulty comprehending is this:

The desktop machine, running the SAME software (Word 2007), which I
customized also, DOES have a footer in the normal template and I have no
problem printing an envelope, nor adding the envelope to the document.

It was suggested that take the laptop and go through every option and stuff
to see what the differences might be. The other thing is, other folks posted
the same inquiry to THIS very list with this same error message and never
received a response.

As far as macros are concerned... That scares the willies out of me...
creating a macrco back Word 2000 was a hell of lot easier than creating a
macro (at least from my viewpoint) in Word 2007.