Email unable to locate contacts

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Guest

I just got a new laptop and reloaded Outlook 2003. I imported my .pst file
after loading Outlook. All information is there, but when I go to send an
email it does not see any of my contacts. Following an instruction found
when doing a search of the problem in Outook had me right click on my
contacts, go to properties and then click on Outlooik Address tab and then
check show this folder as an email address book. It didn't work, but now
when I click on the To button when doing an email, I still get the same error
message ...address list could not be displayed. Once I close the dialog box
another box opens up - Select Names. When I click the down arrrow on the
Show Names From box, there are two contacts. When I highlight one, it shows
my contacts, but it didappears as soon as I pick one name. I need help in
getting my contacts to show up when I write emails. Thanks in advance for
your help.

Doug
 
DAWard said:
I just got a new laptop and reloaded Outlook 2003. I imported my
.pst file after loading Outlook. All information is there, but when
I go to send an email it does not see any of my contacts. Following
an instruction found when doing a search of the problem in Outook had
me right click on my contacts, go to properties and then click on
Outlooik Address tab and then check show this folder as an email
address book. It didn't work, but now when I click on the To button
when doing an email, I still get the same error message ...address
list could not be displayed. Once I close the dialog box another box
opens up - Select Names. When I click the down arrrow on the Show
Names From box, there are two contacts. When I highlight one, it
shows my contacts, but it didappears as soon as I pick one name. I
need help in getting my contacts to show up when I write emails.
Thanks in advance for your help.

Doug
Click to expand...

Try deleting the Outlook Address Book from your profile (tools | e-mail
accounts | view or change existing directories.... next.) - might want to
modify it first to remeove references to nonexistent folders. Restart
Outlook. Then add the OAB back in, and restart Outlook. Then on your
contacts folder(s), right-click/outlook address book, and tick the box.
 
That did it!!!!! Thanks a million. Am now back up and email recognizes my
contact list. Now if I could only get rid of that nusiance "can not start
reminder" error box, my life would be complete. Thanks fo helping me on the
contact/email issue.

All the best.....
 
DAWard said:
That did it!!!!! Thanks a million. Am now back up and email
recognizes my contact list.
Click to expand...

You're most welcome.
Now if I could only get rid of that
nusiance "can not start reminder" error box, my life would be
complete.
Click to expand...

Wow, you're easily satisfied, eh? Try running OL once from Start | Run:
 
Hi Lanwench,

I was having a similar problem with my Outlook (I had all my contacts
folders ticked to show as OABs, and yet was not getting any results from
Check Names).

Removing the OAB from the Directories and then readding it as you suggested,
and then manually ticking a couple of contacts folders, works.

However, I have 97 contacts folders! I have a macro that sets the show as
OAB flag on all of them to ticked (and gives them a suitable name), which
essentially does:
patientFolder.ShowAsOutlookAB = True
patientFolder.AddressBookName = title

Somehow though, this does not seem to have the same effect as ticking the
box manually. Is there a way round this?

Thanks

Michael
 
Why on earth do you have 97 Contacts folders? Try using Categories or
making a new field and using functions such as the Group By Box to select
groups of Contacts as desired.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au
 
Thanks for the reply Judy, but I have perfectly good reasons for having
folders and not just categories! (In particular, I'm not aware of any way of
satisfactorily using categories to more than one level; and to change between
methods of sorting within 'virtual contacts folders' (i.e. categories) is
also quite a headache, involving going several dialogue boxes. I do use
categories too.)

Is there anything anyone can tell me in response to my question?

Thanks

Michael



Judy Gleeson MVP Outlook said:
Why on earth do you have 97 Contacts folders? Try using Categories or
making a new field and using functions such as the Group By Box to select
groups of Contacts as desired.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au


Michael Pavey said:
Hi Lanwench,

I was having a similar problem with my Outlook (I had all my contacts
folders ticked to show as OABs, and yet was not getting any results from
Check Names).

Removing the OAB from the Directories and then readding it as you
suggested,
and then manually ticking a couple of contacts folders, works.

However, I have 97 contacts folders! I have a macro that sets the show as
OAB flag on all of them to ticked (and gives them a suitable name), which
essentially does:
patientFolder.ShowAsOutlookAB = True
patientFolder.AddressBookName = title

Somehow though, this does not seem to have the same effect as ticking the
box manually. Is there a way round this?

Thanks

Michael
Click to expand...
Click to expand...
 
Have you tried to Define A new View in your Contacts folder? That's a fast
way to see a filtered view of a single Contacts folder. So you could see
just the A client category in the State of Queensland for example.

It sounds like you are a "power user" so maybe experimenting with Views
would help you.

--
Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Michael Pavey said:
Thanks for the reply Judy, but I have perfectly good reasons for having
folders and not just categories! (In particular, I'm not aware of any way
of
satisfactorily using categories to more than one level; and to change
between
methods of sorting within 'virtual contacts folders' (i.e. categories) is
also quite a headache, involving going several dialogue boxes. I do use
categories too.)

Is there anything anyone can tell me in response to my question?

Thanks

Michael



Judy Gleeson MVP Outlook said:
Why on earth do you have 97 Contacts folders? Try using Categories or
making a new field and using functions such as the Group By Box to select
groups of Contacts as desired.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au


message
Hi Lanwench,

I was having a similar problem with my Outlook (I had all my contacts
folders ticked to show as OABs, and yet was not getting any results
from
Check Names).

Removing the OAB from the Directories and then readding it as you
suggested,
and then manually ticking a couple of contacts folders, works.

However, I have 97 contacts folders! I have a macro that sets the show
as
OAB flag on all of them to ticked (and gives them a suitable name),
which
essentially does:
patientFolder.ShowAsOutlookAB = True
patientFolder.AddressBookName = title

Somehow though, this does not seem to have the same effect as ticking
the
box manually. Is there a way round this?

Thanks

Michael



:

DAWard wrote:
I just got a new laptop and reloaded Outlook 2003. I imported my
.pst file after loading Outlook. All information is there, but when
I go to send an email it does not see any of my contacts. Following
an instruction found when doing a search of the problem in Outook
had
me right click on my contacts, go to properties and then click on
Outlooik Address tab and then check show this folder as an email
address book. It didn't work, but now when I click on the To button
when doing an email, I still get the same error message ...address
list could not be displayed. Once I close the dialog box another box
opens up - Select Names. When I click the down arrrow on the Show
Names From box, there are two contacts. When I highlight one, it
shows my contacts, but it didappears as soon as I pick one name. I
need help in getting my contacts to show up when I write emails.
Thanks in advance for your help.

Doug

Try deleting the Outlook Address Book from your profile (tools |
e-mail
accounts | view or change existing directories.... next.) - might want
to
modify it first to remeove references to nonexistent folders. Restart
Outlook. Then add the OAB back in, and restart Outlook. Then on your
contacts folder(s), right-click/outlook address book, and tick the
box.
Click to expand...
Click to expand...
Click to expand...
 
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