email to different email address after drag from inbox to subfolde

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

1/There is a general mail box setup for receiving support call...
(e-mail address removed)

2/ A duty staff reads the support call email everyday. After reading it, the
email will be dragged and drop to subfolder
e.g
inbox - Supportstaff1 (support staff 1 will get the job done and
move the email out of this folder)
inbox - Supportstaff2.

I am looking for methods how to send email automatically to staff1 once
there is email drop to the subfolder inbox-staff1.
and
if the inbox is not empty at 4:00pm each day, email will be sent to the
supervisor
(e-mail address removed).

Any help will be much appreciated.

Regards
 
The first 2 can be managed by using a workflow system on the Exchange
server;
http://www.microsoft.com/downloads/details.aspx?familyid=b0dbf355-d619-491f-86b6-082c83642cb3

The last one is harder or even impossible. Check with the programmers in
outlook.program_vba.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hello,

1/There is a general mail box setup for receiving support call...
(e-mail address removed)

2/ A duty staff reads the support call email everyday. After reading it, the
email will be dragged and drop to subfolder
e.g
inbox - Supportstaff1 (support staff 1 will get the job done and
move the email out of this folder)
inbox - Supportstaff2.

I am looking for methods how to send email automatically to staff1 once
there is email drop to the subfolder inbox-staff1.
and
if the inbox is not empty at 4:00pm each day, email will be sent to the
supervisor
(e-mail address removed).

Any help will be much appreciated.

Regards
 
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