email stuck in outbox

  • Thread starter Thread starter James allen
  • Start date Start date
J

James allen

I am using outlook 97 and have an email stuck in my
outbox. I cannot delete this message and or open it. It
is stopping me from sending and receiving other email.
How can I get rid of it.
 
hi there

what i did was export all the folders to a pst file.

then i exited Outlook and deleted the current pst file.

I then started outlook again and then created a new pst file.

then you import the folders back again but not the outbox one.

ivan
 
James allen said:
I am using outlook 97 and have an email stuck in my
outbox. I cannot delete this message and or open it. It
is stopping me from sending and receiving other email.
How can I get rid of it.
Click to expand...

Create a new PST. Click Tools>Services. Highlight your account and click
Properties. Click the Delivery tab. Change the delivery location to your
new PST. Click OK enough to get back to Outlook. Stop and restart Outlook.
Delete the message from the old inbox and change the delivery location back
to what it was by using the same steps as above. Stop/restart Outlook,
close the new PST to remove it from your Folders View.
 
Ivan said:
what i did was export all the folders to a pst file.

then i exited Outlook and deleted the current pst file.

I then started outlook again and then created a new pst file.

then you import the folders back again but not the outbox one.
Click to expand...

Never use export/import when dealing with PSTs. They're Outlook's native
files. Export and import are for non-native file formats.
 
Brian Tillman said:
Create a new PST. Click Tools>Services. Highlight your account and click
Properties. Click the Delivery tab. Change the delivery location to your
new PST. Click OK enough to get back to Outlook. Stop and restart Outlook.
Delete the message from the old inbox and change the delivery location back
to what it was by using the same steps as above. Stop/restart Outlook,
close the new PST to remove it from your Folders View.
Click to expand...

I have tried this and several other options to get rid of the email.
I am using Outlook 2000, the email and it's attachment is 751KB. I
repaired my personal folder with the inbox repair tool and no errors,
I have created a whole new profile and new PST and it still would not
let me delete. I have cleared all of my add ons, tried to delete and
still no luck. It was an email I created five days ago, through an
automated applicaiton and my outlook crashed as I was sending it. I
am at my wits end to try and clear this off. It is not holding up my
outgoing email. I am on a corporate workgroup set up. I receive my
incoming email with no problems that I can see. the only other option
I have not tried is un-installing and re-installing outlook. Really
not wanting to do that so if anyone has any other suggestions, I would
greatly appreciate it. Thanks
 
I have tried this and several other options to get rid of the email.
I am using Outlook 2000, the email and it's attachment is 751KB. I
repaired my personal folder with the inbox repair tool and no errors,
I have created a whole new profile and new PST and it still would not
let me delete. I have cleared all of my add ons, tried to delete and
still no luck. It was an email I created five days ago, through an
automated applicaiton and my outlook crashed as I was sending it. I
am at my wits end to try and clear this off. It is not holding up my
outgoing email. I am on a corporate workgroup set up. I receive my
incoming email with no problems that I can see. the only other option
I have not tried is un-installing and re-installing outlook. Really
not wanting to do that so if anyone has any other suggestions, I would
greatly appreciate it. Thanks
Click to expand...



Never mind - I had resigned myself to researching more on it later and
we had to re-boot the Exchange Server due to another reason adn the
email that was stuck in my email outbox was sent out after the
Exchange server came back up. Not saying this is a solution by any
means, but it fixed my problem. Thanks
 
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