Email stops downloading to the pst files

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Guest

I have many users on a wan that have used pst files to down load email for
over a year with no problem. Now they get the email server cannot be
contacted message in the lower right corner. If I reboot the server it works
fine for about 24 hours. The twist is you can ping the server with both dns
and netbios names. The ping times are 10 to 24 ms. This has been driving me
nuts for about 2 weeks now. Any help would be greatly welcomed. Its not just
one of them but all of them at the same time.

Thanks!
 
In
BFT said:
I have many users on a wan that have used pst files to down load
email for over a year with no problem. Now they get the email server
cannot be contacted message in the lower right corner. If I reboot
the server it works fine for about 24 hours. The twist is you can
ping the server with both dns and netbios names. The ping times are
10 to 24 ms. This has been driving me nuts for about 2 weeks now.
Any help would be greatly welcomed. Its not just one of them but all
of them at the same time.

Thanks!
Click to expand...

Where are these PST files located?
 
In
BFT said:
on the c: drive
Click to expand...

Then it doesn't seem likely that the PST files are related at all. What kind
of mail server are they connecting to, and over what kind of connection? Are
you using Exchange in HQ, and remote users use POP/IMAP/MAPI to connect?
More info might help.
 
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