email set-up

  • Thread starter Thread starter MeganAlex
  • Start date Start date
M

MeganAlex

I have been trying to set up my email for 2 days! I struggled with the
servers but I think finally got that figured out, but now everytime I try to
send a message it asks me for my username and password over and over and over
eventhough I am entering the correct username and password....i think anyone,
its the only one I entered during the set up. Please help:(
 
When you get that prompt for username and password, click Cancel.
That should pop up an error message. Right-click on your error message,
copy, then paste it into a reply here.

Also, which antivirus are you running? Some of them are not fully compatible
with Windows Mail.
 
here is the error message I got when I cancelled the log-in:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'personal email', Server: 'smtp.vzwmail.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

also, I am running Trend Micro internet security

thanks for your help!
 
Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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