email password retention

  • Thread starter Thread starter richard
  • Start date Start date
R

richard

My outlook email accounts will not save the passwords
even though the save password box is checked. What needs
to be changed to make this save work?
 
Hi Richard,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry
subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Thanks,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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