Email not working at all

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Guest

I'm trying to get a new Thinkpad configured for email. I started with
Outlook, then tried Eudora and Thunderbird, but always get "could not connect
to server <servername>; the connection was refused". I've verified that the
server settings are correct. Of course my ISP thinks it's just a Thunderbird
problem, never mind that none of the other email programs can connect either,
or that the very same configuration with Thunderbird works fine on my older
computer.

Is there something in the registry (or elsewhere) I can check to see what
the difference is?
 
Synthesys said:
I'm trying to get a new Thinkpad configured for email. I started with
Outlook, then tried Eudora and Thunderbird, but always get "could not connect
to server <servername>; the connection was refused". I've verified that the
server settings are correct. Of course my ISP thinks it's just a Thunderbird
problem, never mind that none of the other email programs can connect either,
or that the very same configuration with Thunderbird works fine on my older
computer.

Is there something in the registry (or elsewhere) I can check to see what
the difference is?
Click to expand...

Do your initial testing from a Command Prompt, using telnet.exe,
and make sure your PC-based firewall is turned off. Try these
commands:

telnet smtp.SomeISP.com 25
telnet pop.SomeISP.com 110

Replace the server names with the correct names given to
you by your ISP. What do you get?

If you get no response, post the name of your ISP's servers
so that we can try the same commands on our machines.
Do not post any account names or passwords.
 
Synthesys said:
I'm trying to get a new Thinkpad configured for email. I started
with Outlook, then tried Eudora and Thunderbird, but always get
"could not connect to server <servername>; the connection was
refused". I've verified that the server settings are correct. Of
course my ISP thinks it's just a Thunderbird problem, never mind
that none of the other email programs can connect either, or that
the very same configuration with Thunderbird works fine on my older
computer.

Is there something in the registry (or elsewhere) I can check to
see what the difference is?
Click to expand...

Please specify your ISP so we might verify with you that all of your
settings are indeed correct.
 
Thanks, the firewall was the problem. I keep the MS supplied firewall off
but use Norton Security, and had assumed it had learned automatically what it
needed. Once I configured it with Thunderbird the problem was fixed.
 
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