email menu items grayed out

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I am using Outlook XP (Office XP Pro) on a W2k Pro system, networked to
Exchange 2000. Everything was working fine, oneday I opened an email and
noticed that the main menu items, (File, Edit, Insert, Tools, Forms, Layout
and Help) were grayed out. They never used to be and I checked another user
on the network and his were fine. This is the case for any email I open, old
or new. What has caused this effect and how can it be rectified?

Thanks,
JohnC
 
Is your cursor in the message body?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JohnC asked:

| I am using Outlook XP (Office XP Pro) on a W2k Pro system, networked
| to Exchange 2000. Everything was working fine, oneday I opened an
| email and noticed that the main menu items, (File, Edit, Insert,
| Tools, Forms, Layout and Help) were grayed out. They never used to
| be and I checked another user on the network and his were fine. This
| is the case for any email I open, old or new. What has caused this
| effect and how can it be rectified?
|
| Thanks,
| JohnC
 
If you position your cursor in the message body, do the options show?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JohnC asked:

| No!?
|
| "Milly Staples - MVP Outlook" wrote:
|
|| Is your cursor in the message body?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, JohnC asked:
||
||| I am using Outlook XP (Office XP Pro) on a W2k Pro system, networked
||| to Exchange 2000. Everything was working fine, oneday I opened an
||| email and noticed that the main menu items, (File, Edit, Insert,
||| Tools, Forms, Layout and Help) were grayed out. They never used to
||| be and I checked another user on the network and his were fine.
||| This is the case for any email I open, old or new. What has caused
||| this effect and how can it be rectified?
|||
||| Thanks,
||| JohnC
 
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