Email just sits in outlook xp outbox

  • Thread starter Thread starter hustedj
  • Start date Start date
H

hustedj

Everytime this user sends an email it will just sit in her outbox and won't
send. I have tried sending it from there and nothing. I can have her send
email through web access but not through Outlook XP Sp3. Any ideas?

thanks
 
hustedj said:
Everytime this user sends an email it will just sit in her outbox and
won't
send. I have tried sending it from there and nothing. I can have her send
email through web access but not through Outlook XP Sp3. Any ideas?

thanks
Click to expand...
Is the box "Send messages immediately when connected" checked? Also if
you click Send/Receive will Outlook send the message? If not what error
message are you receiving?

Danny
 
hustedj said:
Everytime this user sends an email it will just sit in her outbox and
won't send. I have tried sending it from there and nothing. I can
have her send email through web access but not through Outlook XP
Sp3. Any ideas?

thanks
Click to expand...

Using Exchange? If you click on another folder, does it go out? Does new
mail magically "appear"?
 
I am using an exchange 2000 server, auto send is enabled, if I click on the
message and try sending it again it will just stay in the outbox. I get no
errors, the messages just stay in the outbox.

Thanks

"Lanwench [MVP - Exchange]"
 
hustedj said:
I am using an exchange 2000 server, auto send is enabled, if I click
on the message and try sending it again it will just stay in the
outbox. I get no errors, the messages just stay in the outbox.
Click to expand...
Thanks
Click to expand...

What client OS version, and are you using a software firewall - or if using
WinXP, is your firewall enabled?
"Lanwench [MVP - Exchange]"
Using Exchange? If you click on another folder, does it go out? Does
new mail magically "appear"?
Click to expand...
Click to expand...
 
U¿ytkownik "Danny C said:
Is the box "Send messages immediately when connected" checked? Also if
you click Send/Receive will Outlook send the message? If not what error
message are you receiving?

Danny
Click to expand...

Aditionally, check in the servers TAB in the account of the account
Properities if the check box "server requires authoristaion" (something
similar, i have it in Polish and do not know exact English name, the box is
locateted around the bottom left corner on the tab, with a line of the
"Settings" button) is checked or not. Some STMP servers (now more and more)
require it to be checked, as it makes impossible to send 'fake maile' by
somebody, who does not know the proper e-mail accout password.

Also, take the SMTP server name from the serves TAB, go to the DOS window
and try to ping it.

[dos]
C:>ping /server name here/
........ - some response
[/dos]

If you have a ping response, that means that server is 'alive'. If you see
nothing - we do not know, ICM (ping) package may be blocked for security
reason. In such a case try to ping any outside site, yahoo, alavista etc, to
see if your computer has the Internet connection alive.

Check in the Windows appriopriate host file (host.deny), if the SMTP server
in question is not on the deny host list (may be put there in the past by a
virus)

But the first probability I shown is most likely the most probable one.

I wish you success.
Vlad
 
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