Email Accounts not working

  • Thread starter Thread starter Mare
  • Start date Start date
M

Mare

I recently moved and changed my ISP and deleted my old
email accounts. When I added my new email accounts, I had
no send button to send the message with. It wasn't
acknowledging any of my email accounts. They weren't
listed on the drop down account button. Only after I
duplicated every email account entry did the send button
appear. Now, a month later, only my default account shows
up in the drop down so that's the only account I can send
from, yet I have a total of 5 email accounts, which I can
edit, send test messages. It won't let me move up any of
other accounts or change them to my default. I spent 5
hours on the phone with my ISP and Gateway re this
problem a month ago, both of them blamed the other and
Microsoft as well. I came up with the solution of adding
each entry twice which seemed to work for a while. I'm
using Outlook 2002 with Windows XP professional. Any
suggestions?
 
Have you tried completely deleting your mail profile and creating a new one
from scratch?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
How about a Detect and Repair (from the Help menu) -- have you tried that
also?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Just tried it, didn't help.
-----Original Message-----
How about a Detect and Repair (from the Help menu) -- have you tried that
also?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In


.
Click to expand...
 
The only other thing I can think of for you to try is to delete or rename
your outcmd.dat file, which is the file that holds toolbar customizations,
while Outlook is closed. Outlook will recreate the default toolbar buttons
when you restart the program. In Windows XP, the outcmd.dat file will be in
a hidden or system folder, so make sure you include those in your search for
the file.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Back
Top