email account problems

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

When I go into my email accounts screen and click on "Move UP" or "Move
Down" or "Set as Default" I get the following message: "The specified
Account was not found. It might have been deleted." If I click on change, I
can see the account information and if I test it, it works. If I add a new
account, the same things occur.

I just upgraded to Office 2003, but the problem existed in the older version
(2000, I think), too. I just managed to ignore it before. Also, when I
startup Outlook, sometimes there is a "send/receive" button and sometimes
there isn't. Further, sometimes I can't check for mail. Hitting F9 does
nothing, no dialog box, error message or anything. Sometimes it seems to
work fine on incoming mail, but won't send.

Very confusing to me.

Any ideas?

Thanks

Gary
 
Gary said:
I just upgraded to Office 2003, but the problem existed in the older version
(2000, I think), too. I just managed to ignore it before. Also, when I
startup Outlook, sometimes there is a "send/receive" button and sometimes
there isn't. Further, sometimes I can't check for mail. Hitting F9 does
nothing, no dialog box, error message or anything. Sometimes it seems to
work fine on incoming mail, but won't send.
Click to expand...

Have you visited http://office.microsoft.com and get all the updates?
Have you tried to create a new profile and see if that helps? (You can
always get old mails back by importing the PST file.
 
NEVER import mail from a .pst to a .pst = what is the purpose? The import
will lose custom fields and views, lose connections between the contacts and
calendar, journal and activities, etc. Import is for tranlating non-native
Outlook data to a format that Outlook can use.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Alex Yu asked:

| Gary wrote:
|
|| I just upgraded to Office 2003, but the problem existed in the older
|| version (2000, I think), too. I just managed to ignore it before.
|| Also, when I startup Outlook, sometimes there is a "send/receive"
|| button and sometimes there isn't. Further, sometimes I can't check
|| for mail. Hitting F9 does nothing, no dialog box, error message or
|| anything. Sometimes it seems to work fine on incoming mail, but
|| won't send.
|
| Have you visited http://office.microsoft.com and get all the updates?
| Have you tried to create a new profile and see if that helps? (You
| can always get old mails back by importing the PST file.
 
Milly Staples [MVP - Outlook] said the following on 3/13/2005 1:02 PM:
NEVER import mail from a .pst to a .pst = what is the purpose? The import
will lose custom fields and views, lose connections between the contacts and
calendar, journal and activities, etc. Import is for tranlating non-native
Outlook data to a format that Outlook can use.
Click to expand...

It's better than losing all the mails or having a corrupted PST file.
Users can deal with lost custom fields and views settings. If you have
better suggestions, then please advise to the user.

--
Alex Yu
http://mucha.us/blogs/alex/

This posting represents my own opinion, and in no way claims
to represent the views of Microsoft Corporation. This posting
is provided "as is" with no warranties, and confers no rights.
Please do not send e-mail directly to this alias. This alias
is for newsgroup purposes only.
 
All very well documented in the Help Files:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Alex Yu said:
Milly Staples [MVP - Outlook] said the following on 3/13/2005 1:02 PM:
NEVER import mail from a .pst to a .pst = what is the purpose? The
import will lose custom fields and views, lose connections between the
contacts and calendar, journal and activities, etc. Import is for
tranlating non-native Outlook data to a format that Outlook can use.
Click to expand...

It's better than losing all the mails or having a corrupted PST file.
Users can deal with lost custom fields and views settings. If you have
better suggestions, then please advise to the user.

--
Alex Yu
http://mucha.us/blogs/alex/

This posting represents my own opinion, and in no way claims
to represent the views of Microsoft Corporation. This posting
is provided "as is" with no warranties, and confers no rights.
Please do not send e-mail directly to this alias. This alias
is for newsgroup purposes only.
Click to expand...
 
Back
Top