Email account disappeared

  • Thread starter Thread starter Skandia MIS
  • Start date Start date
S

Skandia MIS

I now have had 3 salesmen have the same thing happen to
them. They call up and cannot receive their email
anymore. After checking I find that their POP3 email
account has disappeared. I walk them through adding the
email account back. I am quite sure these salesmen do not
know how to delete an account -- so I am wondering what
they are doing that results in the account being deleted.

Any ideas or suggestions?
 
-----Original Message-----
I now have had 3 salesmen have the same thing happen to
them. They call up and cannot receive their email
anymore. After checking I find that their POP3 email
account has disappeared. I walk them through adding the
email account back. I am quite sure these salesmen do not
know how to delete an account -- so I am wondering what
they are doing that results in the account being deleted.

Any ideas or suggestions?
.
It could be that a new profile is being setup under
Click to expand...
documents and settings everytime they sign in. Do they
sign into a domain?
 
-----Original Message-----

documents and settings everytime they sign in. Do they
sign into a domain?
.
No -- They all have laptops and work as stand alone
Click to expand...
machines.
 
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