e-mails

  • Thread starter Thread starter butcher
  • Start date Start date
This problem can be caused by an incompatible antivirus program.
Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, NOT just disabled.
I suggest that you do a temporary uninstall of your antivirus.
You can always reinstall it if there is no improvement.

If there is improvement, download and install a more
compatible antivirus like:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
 
butcher said:
e-mails sent out do appear in the box items sent, but are not really sent
out.

When an anti-virus scans mail it takes time. To prevent the mail program
from timing out some anti-virus programs send the mail program a message
that the mail has been sent. Then, if the anti-virus takes long enough the
mail server times out and the mail never gets sent.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
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