E-mail

[Toddwp]

In my Mircosoft mail account under Vista, I have an outgoing e-mail
stuck in my oot box, causing an outgoing mail problem, but I can't delete
it, and move on!!!

Any help is appreciated......


TWP

 

[Bob F.]

In my Mircosoft mail account under Vista, I have an outgoing e-mail
stuck in my oot box, causing an outgoing mail problem, but I can't delete
it, and move on!!!

Any help is appreciated......


TWP

Try the Hotfix in this support file:

http://support.microsoft.com/default.aspx/kb/941090

This fix states a specific case but has been known to fix other mail
folders. Also, the present thinking is that the problem is caused by
various Antivirus software misbehaving. The fix may be needed again.

 

[Guest]

In my Mircosoft mail account under Vista, I have an outgoing e-mail
stuck in my oot box, causing an outgoing mail problem, but I can't delete
it, and move on!!!

Any help is appreciated......


TWP

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause these and other problems in Windows Mail, although
seldom immediately, so if you have such a program, remember
where to find the hotfix and hope that it will work again if you need
it again. A recent version of the Trend antivirus program also causes
assorted problems in Windows Mail.