DVD-ROM doesn't play DVDs

[Rhyne Pascual]

My DVD player doesn't seem to read DVDs, it tells me to "please insert disk
into drive" while the disk is already in the drive, but it reads burned
CD-Rs, CD-RWs and regular music CDs with no problem.
What might be the problem?

My PC is a Sony VAIO RX-560 & it includes:
-Pioneer DVD-ROM DVD-117R
-Sony CD-RW CRX175E
-Windows XP Home

And I've extensively tried the following sites:

Resources for Troubleshooting DVD Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308012

Troubleshooting DVD Playback in Windows Media Player for Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q306318

Windows XP DVD Articles
http://support.microsoft.com/common...=kbwinxpsearch&Sz=dvd&CDID=EN-US-KB&LCID=1033

Thanks Chris Lanier.

 

[john]

Have you installed the firmware upgrade?
http://www.chrismccann.co.uk/pioneer_firmware_upgrades.htm