Duplicate Emails

  • Thread starter Thread starter Jonathan
  • Start date Start date
J

Jonathan

I check multiple email accounts using Outlook and employ rules to move
incoming emails to specific folders based on the email account. One POP3
account always retrives duplicate messages. When I telnet to the server
(QPOP?), I see that only one copy of each email exists. This issue is
experienced company-wide. If rules are turned-off, only one copy of each
email is received. I'm currently using Outlook 2003 11.6359.6360 SP1,
though this has been encountered using Outlook XP. Any ideas?
 
Jonathan said:
I check multiple email accounts using Outlook and employ rules to move
incoming emails to specific folders based on the email account. One
POP3 account always retrives duplicate messages. When I telnet to
the server (QPOP?), I see that only one copy of each email exists.
This issue is experienced company-wide. If rules are turned-off,
only one copy of each email is received. I'm currently using Outlook
2003 11.6359.6360 SP1, though this has been encountered using Outlook
XP. Any ideas?
Click to expand...

Make sure the rule that processes that message says "stop processing more
rules".
 
The "stop processing" just applies to the particular message being filtered.
Your rules will still run for the next message in the queue. Jim


Jonathan said:
What happens if I need other rules to run?
Click to expand...
 
Jonathan said:
What happens if I need other rules to run?
Click to expand...

On the same message? If any other rule runs on this particular message and
moves it, that's exactly why you have more than one copy of the message.
 
Works like a charm. Thanks!

Brian Tillman said:
On the same message? If any other rule runs on this particular message
and
moves it, that's exactly why you have more than one copy of the message.
Click to expand...
 
I'm SO glad I spent the time looking for this (around 4 hours, sadly).

I was having this problem - email from multiple accounts was properly being
moved to their correct folders, but the rules that moved mailing list
messages to other folders were moving copies instead.

With much messing around, I found a work-around that involved flagging the
messages with different flags, then adding extra rules to move those flagged
messages into their proper folders. After some experimenting, this worked out
great.

Then I reformatted and reinstalled everything (blech) and didn't feel like
wasting the time again. There had to be a better way.

Thanks Brian!
 
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