driver issue

[Guest]

Is there a way to find out the order in which drivers and services load in XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the lockup,
but am sure it has to be the one right after mup.sys. Any insight would be
greatly appreciated. Thanks!

 

[M.I.5¾]

Is there a way to find out the order in which drivers and services load in
XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the
lockup,
but am sure it has to be the one right after mup.sys. Any insight would
be
greatly appreciated. Thanks!

The drivers and services don't always load in quite the same order. You can
pursuade XP to create a log file of what loads during bootup.

Can you boot into safe mode? If not can you boot into safe mode with
command line? If you can't then you will need a bootable Floppy or a CD
with a text editor on it (EDIT.COM or similar).

To force the log file, follow these steps:

* Right-click My Computer on the Start menu and choose Properties.
* On the Advanced tab, click the Settings button in the Startup And Recovery
section.
* In the Startup And Recovery dialog box, click the Edit button to open
Boot.ini in Notepad.

* Under [Operating Systems], select the entire line that contains the
settings for your default operating system choice and copy it to the bottom
of the list.
* Append the following switches to the end of the newly copied line:

/bootlog

While you are at it, you may want to create another entry and add:

/safeboot:minimal /sos /bootlog

* You may want to change the timeout value to something like 5 (seconds) to
give time for you to select the option and not too long to have to wait for
your pc.
* Change the description in quotation marks to "Windows XP - Logged Boot"
(or similar)
* If you have added the optional line call it "Windows XP - Safe Logged
Minimal" (or similar) and then save the file.
* Reboot windows.

* You should be presented with a Boot menu, select "Windows XP - Logged
Boot" and allow it to boot. As it boots windows writes a log file
BOOTLOG.TXT to the %systemroot% directory (usually C:\WINDOWS)
* If it hangs (as you suggest it will), the errant driver or file will be
the last one listed in the log file.

* If you reboot and select the optional safemode option, it may boot enough
to let you access the log file in windows otherwise you will need to boot
from the floppy or CD and examine the file with the editor.

 

[M.I.5¾]

Is there a way to find out the order in which drivers and services load
in XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the
lockup,
but am sure it has to be the one right after mup.sys. Any insight would
be
greatly appreciated. Thanks!

The drivers and services don't always load in quite the same order. You
can pursuade XP to create a log file of what loads during bootup.

Can you boot into safe mode? If not can you boot into safe mode with
command line? If you can't then you will need a bootable Floppy or a CD
with a text editor on it (EDIT.COM or similar).

To force the log file, follow these steps:

* Right-click My Computer on the Start menu and choose Properties.
* On the Advanced tab, click the Settings button in the Startup And
Recovery section.
* In the Startup And Recovery dialog box, click the Edit button to open
Boot.ini in Notepad.

* Under [Operating Systems], select the entire line that contains the
settings for your default operating system choice and copy it to the
bottom of the list.
* Append the following switches to the end of the newly copied line:

/bootlog

While you are at it, you may want to create another entry and add:

/safeboot:minimal /sos /bootlog

* You may want to change the timeout value to something like 5 (seconds)
to give time for you to select the option and not too long to have to wait
for your pc.
* Change the description in quotation marks to "Windows XP - Logged Boot"
(or similar)
* If you have added the optional line call it "Windows XP - Safe Logged
Minimal" (or similar) and then save the file.
* Reboot windows.

* You should be presented with a Boot menu, select "Windows XP - Logged
Boot" and allow it to boot. As it boots windows writes a log file
BOOTLOG.TXT to the %systemroot% directory (usually C:\WINDOWS)
* If it hangs (as you suggest it will), the errant driver or file will be
the last one listed in the log file.

* If you reboot and select the optional safemode option, it may boot
enough to let you access the log file in windows otherwise you will need
to boot from the floppy or CD and examine the file with the editor.

Whoops! Its NTBTLOG.TXT. BOOTLOG.TXT is what it was under Windows
95/98/Me.

 

[Ronaldo]

The next file which loads is NDIS.SYS but it's doubtful it is what causes
the lockup... check & remove your USB & PCI cards/hardware... and see if it
boots up. If no success run chekdsk or disable mup.sys from the recovery
console.

Windows halt after loading mup.sys during boot-up
http://www.earthv.com/tips_detail.asp?TipID=63

Subject: How I solved Mup.sys problem XP Pro
http://www.computing.net/windowsxp/wwwboard/forum/97354.html

How to run checkdisk from recovery console
http://www.geekstogo.com/forum/How-to-run-checkdisk-recovery-console-Windows-xp-t131922.html

HOW TO: Install and Use the Recovery Console in Windows XP
http://www.tweakxp.com/article36957.aspx

 

[lampe.nika]

Hi,

I have experienced the same problem on several PCs. Sometimes I was
able to start in safe mode, but in worst cases computer acted almost
dead. In this cases I didn't even get windows startup menu (to choose
safe mode or similar).
But everytime the same steps solved the problem:
- boot computer from Windows CD and choose repair (R)
- from command prompt run: chkdsk /r
- when checkdisk finishes, remove Windows CD and boot WindowsXP
normally.

Before that I tried zillion tips I found on web, but none of them
helped.

Regards,
Nika Lampe

Ronaldo je napisal:

 

[Guest]

I'll give your solution a try and see what happens. I've already removed all
add-in cards and no change. I cannot boot into Safe Mode, Safe Mode w/
Networking, or Safe Mode Command Line. I have went into the Recovery Console
and disabled Mup.sys, and that did not help either. I did a chkdsk /r and
nothing was found and I even put the hard drive on another PC and ran a virus
scan on it, and it came up clean. So that has me thinking it has to be some
sort of driver issue.....

Jeff

Is there a way to find out the order in which drivers and services load
in XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the
lockup,
but am sure it has to be the one right after mup.sys. Any insight would
be
greatly appreciated. Thanks!

The drivers and services don't always load in quite the same order. You
can pursuade XP to create a log file of what loads during bootup.

Can you boot into safe mode? If not can you boot into safe mode with
command line? If you can't then you will need a bootable Floppy or a CD
with a text editor on it (EDIT.COM or similar).

To force the log file, follow these steps:

* Right-click My Computer on the Start menu and choose Properties.
* On the Advanced tab, click the Settings button in the Startup And
Recovery section.
* In the Startup And Recovery dialog box, click the Edit button to open
Boot.ini in Notepad.

If using the command line or bootable disk option, simply edit BOOT.INI
directly.

* Under [Operating Systems], select the entire line that contains the
settings for your default operating system choice and copy it to the
bottom of the list.
* Append the following switches to the end of the newly copied line:

/bootlog

While you are at it, you may want to create another entry and add:

/safeboot:minimal /sos /bootlog

* You may want to change the timeout value to something like 5 (seconds)
to give time for you to select the option and not too long to have to wait
for your pc.
* Change the description in quotation marks to "Windows XP - Logged Boot"
(or similar)
* If you have added the optional line call it "Windows XP - Safe Logged
Minimal" (or similar) and then save the file.
* Reboot windows.

* You should be presented with a Boot menu, select "Windows XP - Logged
Boot" and allow it to boot. As it boots windows writes a log file
BOOTLOG.TXT to the %systemroot% directory (usually C:\WINDOWS)
* If it hangs (as you suggest it will), the errant driver or file will be
the last one listed in the log file.

* If you reboot and select the optional safemode option, it may boot
enough to let you access the log file in windows otherwise you will need
to boot from the floppy or CD and examine the file with the editor.

Whoops! Its NTBTLOG.TXT. BOOTLOG.TXT is what it was under Windows
95/98/Me.

 

[Ronaldo]

Check out your options:

Computer locks up and won't boot
http://ask-leo.com/my_computer_locks_up_and_wont_boot_what_do_i_do.html

How do I troubleshoot startup problems in Windows XP? +
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=5523

Windows XP Resource Kit: Troubleshooting the Startup Process
http://technet.microsoft.com/en-us/library/cbe9f9fc-70aa-fc48-a917-75346129804e.aspx

--------------------

I'll give your solution a try and see what happens. I've already removed all
add-in cards and no change. I cannot boot into Safe Mode, Safe Mode w/
Networking, or Safe Mode Command Line. I have went into the Recovery Console
and disabled Mup.sys, and that did not help either. I did a chkdsk /r and
nothing was found and I even put the hard drive on another PC and ran a virus
scan on it, and it came up clean. So that has me thinking it has to be some
sort of driver issue.....

Jeff

Is there a way to find out the order in which drivers and services load
in XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the
lockup,
but am sure it has to be the one right after mup.sys. Any insight would
be
greatly appreciated. Thanks!

The drivers and services don't always load in quite the same order. You
can pursuade XP to create a log file of what loads during bootup.

Can you boot into safe mode? If not can you boot into safe mode with
command line? If you can't then you will need a bootable Floppy or a CD
with a text editor on it (EDIT.COM or similar).

To force the log file, follow these steps:

* Right-click My Computer on the Start menu and choose Properties.
* On the Advanced tab, click the Settings button in the Startup And
Recovery section.
* In the Startup And Recovery dialog box, click the Edit button to open
Boot.ini in Notepad.

If using the command line or bootable disk option, simply edit BOOT.INI
directly.

* Under [Operating Systems], select the entire line that contains the
settings for your default operating system choice and copy it to the
bottom of the list.
* Append the following switches to the end of the newly copied line:

/bootlog

While you are at it, you may want to create another entry and add:

/safeboot:minimal /sos /bootlog

* You may want to change the timeout value to something like 5 (seconds)
to give time for you to select the option and not too long to have to wait
for your pc.
* Change the description in quotation marks to "Windows XP - Logged Boot"
(or similar)
* If you have added the optional line call it "Windows XP - Safe Logged
Minimal" (or similar) and then save the file.
* Reboot windows.

* You should be presented with a Boot menu, select "Windows XP - Logged
Boot" and allow it to boot. As it boots windows writes a log file
BOOTLOG.TXT to the %systemroot% directory (usually C:\WINDOWS)
* If it hangs (as you suggest it will), the errant driver or file will be
the last one listed in the log file.

* If you reboot and select the optional safemode option, it may boot
enough to let you access the log file in windows otherwise you will need
to boot from the floppy or CD and examine the file with the editor.

Whoops! Its NTBTLOG.TXT. BOOTLOG.TXT is what it was under Windows
95/98/Me.

 

[Guest]

Well, I have tried everything you said, but the PC still freezes and it does
not create a ntbtlog.txt file. What is next?

Jeff

Is there a way to find out the order in which drivers and services load
in XP
SP2? I have a XP Home SP2 PC that freezes immediately after loading the
mup.sys file. I cannot figure out what driver or file is causing the
lockup,
but am sure it has to be the one right after mup.sys. Any insight would
be
greatly appreciated. Thanks!

The drivers and services don't always load in quite the same order. You
can pursuade XP to create a log file of what loads during bootup.

Can you boot into safe mode? If not can you boot into safe mode with
command line? If you can't then you will need a bootable Floppy or a CD
with a text editor on it (EDIT.COM or similar).

To force the log file, follow these steps:

* Right-click My Computer on the Start menu and choose Properties.
* On the Advanced tab, click the Settings button in the Startup And
Recovery section.
* In the Startup And Recovery dialog box, click the Edit button to open
Boot.ini in Notepad.

If using the command line or bootable disk option, simply edit BOOT.INI
directly.

* Under [Operating Systems], select the entire line that contains the
settings for your default operating system choice and copy it to the
bottom of the list.
* Append the following switches to the end of the newly copied line:

/bootlog

While you are at it, you may want to create another entry and add:

/safeboot:minimal /sos /bootlog

* You may want to change the timeout value to something like 5 (seconds)
to give time for you to select the option and not too long to have to wait
for your pc.
* Change the description in quotation marks to "Windows XP - Logged Boot"
(or similar)
* If you have added the optional line call it "Windows XP - Safe Logged
Minimal" (or similar) and then save the file.
* Reboot windows.

* You should be presented with a Boot menu, select "Windows XP - Logged
Boot" and allow it to boot. As it boots windows writes a log file
BOOTLOG.TXT to the %systemroot% directory (usually C:\WINDOWS)
* If it hangs (as you suggest it will), the errant driver or file will be
the last one listed in the log file.

* If you reboot and select the optional safemode option, it may boot
enough to let you access the log file in windows otherwise you will need
to boot from the floppy or CD and examine the file with the editor.

Whoops! Its NTBTLOG.TXT. BOOTLOG.TXT is what it was under Windows
95/98/Me.