Downloads will NOT install. Any idea?

  • Thread starter Thread starter Gina320
  • Start date Start date
G

Gina320

I can download updates from Windows and Virus protection,
but they will not Install. I had a virus took out many
files, but okay now except I can't update anything now.
Help would be appreciated of any kind.
Thanks.
 
Forgot to say that everything downloads just fine, but
when I shut down my computer nothing downloaded is ever
installed and so my anti-virus program and Windows auto
update runs again and downloads the same thing it does
every single day. Why won't they install?
Also is there a web site to recover files, how would you
know what files you need. Big questions huh?
 
It sounds like the viruses or whatever was on your system may have
crippled it in some way. I would do a repair install of XP (Boot off
your XP CD, choose install, Press R to repair when offered) and
reinstall the antivirus software ;)
 
Do NOT do that. That will erase all of your data. Think before you
offer advice.
 
I did, there is to many ways a virus can nest it's self, a CLEAN wipe is
the safest way to rid all traces.

WHill
 
I tried to use my disk that came with the computer, I'm
not able to do that for some reason.
Someone else told me not to do that also its too
dangerous.
I'm not an expert so I guess it will just remain messed
up and stay this way. works good now but can't update
anything.
Thanks so much for caring.
 
Hello,

Probably you got infected by virus or something like that... you can
download one adware detector like
http://lavasoft.element5.com/software/adaware/ it's free and will probably
catch something in your system, or can try free online spyware detector in
http://www.pestscan.com/ the other thing is use online anti-virus detector
like in http://housecall.trendmicro.com/ or
http://www.pandasoftware.com/activescan/, after that you can try run the
updates again and see if it works... Don't forget to use a firewall like ZA
from Zone Labs from
http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp
it's free for personal use and you can use for instance a free anti-virus
software like AVG from Grisoft at
http://free.grisoft.com/freeweb.php/doc/2/, remember to lokk for
spyware,adware on regular bases... they can cripple the system...

Best of luck
 
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