Downloaded latest XP update;now get hard drive failure Warning& check disk stall

  • Thread starter Thread starter Tracy Matern
  • Start date Start date
T

Tracy Matern

My husband kindly asked the Windows website to scan my
video computer for the latest Windows XP Pro update to
prohibit the predicted dreaded attack and rebooted. When
my new (less than 6 months old) video computer rebooted
there was a warning from Trend ChipAway Virous(R)
onGuard "Smart Failure predicted on primary
master:xxxxxx. Warning: Immediately back-up your data and
replace your hard disk drive. A failyre may be imminent."
I did a backup of my C drive to my E drive and then tried
a check disk. The check disk stalled at Stage 4 of 5 47%
complete. After repeated tries following directions, I
can't get around the check disk...it won't stop. Do you
think my new hard drive is really in trouble or is it
something to do with the update? The main software I have
on the computer is Premiere 6.5 and Matrox Tools
associated with a Matrox rt100 board plus DVedit and
Sonic's MyDVD.

I've also tried a restoration to the previous
configuration but the computer ignores my keystrokes.

Hope you can help,
Tracy
 
If it's a SMART failure, it has nothing to do with any of the software on
your computer. Your best bet, now that you've backed up, is to go the
website of your hard drive manufacturer, download their diagnostic
utilities, and run them. Then you can figure out if the drive is under
warranty.
 
Thanks D. Currie for your information. It was a great
help. I downloaded the diagnostic program from Seagate,
ran it on my video computer and, yep! my main hard-drive
is toast. I'll take all the info into my video vendor
Monday and hopefully they'll be able to load everything on
a new drive from my backup file. Thanks again for your
help. It always helps me when I know what's going on,
even if I can't fix it myself.
Tracy
 
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