Downloaded a Critical Service Pak (1)

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Guest

I downloaded a Critical Service Pak (1) and now I can't open any attachments, unless I go to the Tools, Options, Security, and UNCHECK the box that "will not let attachments be opened pending a virus is there." Now, what can I do to go back to the normal system, without loosing the updates that I have... or still making my system SECURE, and with a better PERFORMANCE like the Service Pak perpetuated to me.
 
I assume you are using Outlook Express with the security setting you
describe. If you want to be able to open all attachments then leave the box
unticked and be careful when opening attachments, make sure your virus
scanner is up to date.
Neil
Charlene said:
I downloaded a Critical Service Pak (1) and now I can't open any
Click to expand...
attachments, unless I go to the Tools, Options, Security, and UNCHECK the
box that "will not let attachments be opened pending a virus is there." Now,
what can I do to go back to the normal system, without loosing the updates
that I have... or still making my system SECURE, and with a better
PERFORMANCE like the Service Pak perpetuated to me.
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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