C
CSXENGGEO
I get 2 copies of every e-mail
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G
Gary VanderMolen
Go to Tools, Accounts, and make sure you don't have a duplicate account.
C
CSXENGGEO
I have 2 different e-mail addresses. But it does not matter which e-mail
address gets the mail it shows up twice. It worked fine for about two weeks
after the computer was new then just started doing this and no changes were
made to the accounts.
address gets the mail it shows up twice. It worked fine for about two weeks
after the computer was new then just started doing this and no changes were
made to the accounts.
C
CD
Mine does that occasionally, if one email (for some reason) gets stuck at
the server level. In that case, another attempt to down load causes a
re-download of the others. I go on the server, deal with the problem one,
and it's fine.
the server level. In that case, another attempt to down load causes a
re-download of the others. I go on the server, deal with the problem one,
and it's fine.
G
Gary VanderMolen
I take it then you have verified that no duplicate account exists.
Sometimes those get created accidentally.
Make sure your antivirus program is not configured to scan emails.
Which antivirus are you running?
Sometimes those get created accidentally.
Make sure your antivirus program is not configured to scan emails.
Which antivirus are you running?
C
CSXENGGEO
No duplicate accounts exist. I am running Norton and have turned off the
E-mail scanning and it didn't help.
E-mail scanning and it didn't help.
C
CSXENGGEO
Deleted both E-mail accounts and then reset them up and everything is working
fine now. Ended up with 76 new e-mails for the 1 account. Evidently it was
doubling the e-mails from one account and not showing any of the other
account. Thanks for your help.
fine now. Ended up with 76 new e-mails for the 1 account. Evidently it was
doubling the e-mails from one account and not showing any of the other
account. Thanks for your help.
G
Gary VanderMolen
Good to hear it is fixed now. Email accounts can get corrupted,
especially so when aggressive antivirus programs like Norton
are running.
especially so when aggressive antivirus programs like Norton
are running.
M
Mark
I am also getting two identical copies of the same e-mail in my inbox. I
have two e-mail accounts but one of them is assigned as a default. How do I
correct these duplicates?
Thank you.
have two e-mail accounts but one of them is assigned as a default. How do I
correct these duplicates?
Thank you.
M
Mark
After checking my two e-mail accounts I noticed that both had the option
checked for "Include this account when receiving mail or synchronizing." I
unchecked the e-mail account that was not set as the default. Then, I tested
this by sending and e-mail to myself and the issue appears to be resolved. I
hope this will assist others who may try this to repair the dupicate incoming
e-mail issue.
checked for "Include this account when receiving mail or synchronizing." I
unchecked the e-mail account that was not set as the default. Then, I tested
this by sending and e-mail to myself and the issue appears to be resolved. I
hope this will assist others who may try this to repair the dupicate incoming
e-mail issue.
G
Gary VanderMolen
Good to hear you have it resolved. Thanks for that follow-up report.
O
olddude
Gary VanderMolen said:Go to Tools, Accounts, and make sure you don't have a duplicate account.