.dll files identified as adware

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Guest

I have Nortons AntiVirus 2005. Norton's says that I have adware but when I ok
the deletion of it Norton's is unable to delete it. I try to delete it
manually but still cannot delete.... what can I do now?
 
livia1881 said:
I have Nortons AntiVirus 2005. Norton's says that I have adware but
when I ok the deletion of it Norton's is unable to delete it. I try
to delete it manually but still cannot delete.... what can I do now?

What is the full name of the .dll?
 
Hi,

If it's in active use, then the file cannot be deleted. Norton may or may
not be correct in its assessment of the file (knowing the name of it would
help). But, in either case, you will likely need to run the scan in Safe
mode for the file and other suspect entries to be removed.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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