disconnection problem

  • Thread starter Thread starter Cheryl
  • Start date Start date
C

Cheryl

I am using Earthlink as an ISP...when I connect to the
internet no problem, but if I switch from the internet to
Outlook Express, I will get disconnected and have to go
through the dial up connection thing again...this time it
says "Dial Up Connection" not Earthlink. Even after
getting connected in this fashion it will kick me off any
number of times...I contacted Earthlink, and said to
update my modem driver...I tried that, and the was told
that the driver I am using is the newest. I am running
Windows XP. Can any one help me with this, it is a pain
in the neck to have to constantly redial.
Thank you,
Cheryl
 
Cheryl said:
I am using Earthlink as an ISP...when I connect to the
internet no problem, but if I switch from the internet to
Outlook Express, I will get disconnected and have to go
through the dial up connection thing again...this time it
says "Dial Up Connection" not Earthlink. Even after
getting connected in this fashion it will kick me off any
number of times...I contacted Earthlink, and said to
update my modem driver...I tried that, and the was told
that the driver I am using is the newest. I am running
Windows XP. Can any one help me with this, it is a pain
in the neck to have to constantly redial.
Thank you,
Cheryl
Click to expand...

In OE go to Tools-Options-Connection and uncheck the box "Hang up after
sending and receiving"

This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!
 
That box has not been checked.
Also, this program is from Mirosoft Office..it was 1 of
four included in the software. Thanks
-----Original Message-----


In OE go to Tools-Options-Connection and uncheck the box "Hang up after
sending and receiving"

This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as
Click to expand...
http://insideOE.tomsterdam.com. If you're
 
That box has not been checked.
Also, this program is from Mirosoft Office..it was 1 of
four included in the software. Thanks
Click to expand...

Outlook EXPRESS does NOT come with MS Office - it is part of windows.

MS Office has OUTLOOK as one of its components.
 
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